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Title Customer Service Continuous Improvement
Target Location US-TX-Dallas
Email Available with paid plan
Phone Available with paid plan
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EDUCATIONHighly experienced and detailed oriented customer service lead with six consecutive yearsof experience in leading and managing a team too above satisfactory ratings. Enhance team performance and maximize customer satisfaction by strategically managing calls and implementing process improvements. Talented leader offering top-notch abilities in program management, interpersonal communication and administrative sight. Successful at training and mentoring employees too promote culture or collaboration and continuous improvement. JASMINESTEWARDSan Antonio CollegeAssociates in Science2021-CurrentlyJudson High SchoolGraduated with honors2016-2020SKILLSCertified Nursing AssistantMethodist Hospital 2019-2020Accurately identified resident/environmental /personal belongings,Reported all broken and malfunctioningequipment immediately to the staffnurse/nurse manager.Maintained a clean, well-organized workenvironment.Initlated the admissions process bygreeting the resident in the lobby,escorted to the unit, oriented to the roomand assisted in vital signs, height, andweight.Team LeaderMaintained high satisfaction ratings bycompleting orders quickly and making goodselections for customers.Placed completed orders in labeled,temperature-appropriate storage pendingcustomer pick up.Memorized store layouts and planograms tofulfill orders using shortest, most efficientroute.Consistently met deadlines and quality goalsfor accuracy and timeliness.Worked productively with customers to meetorder requirements and service expectations.Reviewed customer orders closely to locatedesired items and checked app regularly toidentify changes.Served customers with knowledgeable,friendly support at every stage of shoppingand purchasing.H-E-B, 2021- 2024PHONE NUMBER AVAILABLEEMAIL AVAILABLE4709 West Plano ParkwayWORK EXPERIENCEPatient care / AdvocacyInterpersonal CommunicationAdvanced Computer ProficiencyProblem solvingClient AssociateWork collaboratively with a team of 8 othersales associates to devise strategic salessolutions to achieve and exceed thedepartment's monthly, quarterly, and yearlysales goals.Preserve up-to-date knowledge andinformation about the latest products orupcoming releases to effectively assistcustomers with various product-relatedconcerns by providing accurate details.Dillards, 2020-2021

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