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| | Click here or scroll down to respond to this candidateKAYLAGARDNEREMAIL AVAILABLEPHONE NUMBER AVAILABLEParrish, AL Street Address
Dependable manager with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development.High-energy employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business and staff needs balanced and operations in line with targets.PROFESSIONAL SUMMARYApplebee's Neighborhood Grill & Bar - Cook2009 Hwy 78 E 10/2022 - CurrentRegional Paramedical Services - 911 Dispatcher3925 Old Birmingham Highway 02/2022 - 09/2022Cracker Barrell Old Country Store - Shift Lead240 Carl Canon Blvd 03/2018 - 02/2021WORK HISTORYSet up and prepared cooking supplies and workstations during opening and closing to maximize productivity.Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.Maintained well-stocked stations with supplies and spices for maximum productivity.Created identical dishes numerous times daily with consistent care, attention to detail and quality.Communicated closely with servers to fully understand special orders for customers.Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.Read system maps and caller information, and documented details in system.Relayed latest information to first responders via electronic means, telephone calls and radio responses.Routed calls to police, fire and ambulance service to meet individual call needs.Demonstrated respect, friendliness and willingness to help wherever needed. Worked flexible hours; night, weekend, and holiday shifts. Maintained energy and enthusiasm in fast-paced environment. Used critical thinking to break down problems, evaluate solutions and make decisions.SKILLS Safe Food Handling Procedures Food Preparation and Safety New Hire Training Cleaning and Organization Order Delivery Practices Food Storage Servsafe Certified Reading Comprehension Hospitality Management Billing and Payment Processing POS Transactions Guest Satisfaction Staff Meetings Food Handlers Certification Grill and Broiler Operation Guest Experiences Closing Procedures Stacking Arrangements Serve Customers Customer Needs Assessments Merchandising and Display Process Payments Tag Merchandise Update Signs Stocking and ReplenishingExceptional Time ManagementSkills Product Sales and Promotion Build Displays End Cap Placement Merchandise Collection Store Layouts Enter DataCredit Card TransactionProcessing Complex Problem-Solving Customer Loyalty Cash Register Operation Organization and Categorization Monthly AuditsWalker High School1501 Viking Dr 08/2020EDUCATIONTrained and mentored new employees to maximize team performance. Responded to and resolved customer questions and concerns. Kept employees operating productively and working on task to meet business and customer needs.Helped store management meet standards of service and quality in daily operations.Maintained safe working environment by observing safety procedures, policies and regulations.Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records. Tracked receipts, employee hours and inventory movements. Managed schedules, accepted time off requests and found coverage for short shifts.Trained new employees and delegated daily tasks and responsibilities.Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction. Enforced company policies and regulations with employees. Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.Identified team weak points and implemented corrective actions to resolve concerns. Regulated pricing, inventory count and supply during shift hours. Stocked shelves, racks, and cases with new or transferred merchandise. Greeted customers and directed to requested products. Stocked designated items on shelves, end caps and displays. Unloaded deliveries from trucks in prompt fashion. Labeled products, rotated stock and fronted merchandise for appealing display. Stocked shelves to match planogram images and instructions. Verified incoming products and checked delivery totals to keep system records current and accurate.Reviewed order slips, picked products and staged merchandize to be shipped.Disposed of damaged or defective items or coordinated returns to vendors for covered items. Supervised and trained new staff in performing census. Recorded daily activities for inventory control. Rang up customer purchases and carefully counted back currency and bills, reducing drawer errors Number%. Received new stock and input values into computer system. |