Candidate Information Title Medical Assistant Patient Advocate Target Location US-PA-Philadelphia Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Medical Assistant Patient Care Roebling, NJ Medical Assistant Patient Care Marcus Hook, PA Patient Care Medical Assistant Philadelphia, PA Patient Care Medical Assistant Middletown, DE Medical Assistant Patient Care Middletown, DE Medical Assistant Patient Care New Brunswick, NJ Medical Assistant Patient Care Lansdale, PA

TASHIRARODRIGUEZEMAIL AVAILABLEPHONE NUMBER AVAILABLEPhiladelphia, PA Street Address
Caring Patient Advocate with successful background working as positive intermediary between hospitals and patients undergoing treatment. Excellent communication and problem-solving abilities. Bringing 10 years of experience in field.PROFESSIONAL SUMMARYThe women center - Patient Advocate05/2020 - CurrentMarriott International, Inc. - Housekeeper11/2019 - 03/2020Lancaster Family Allergy - Medical AssistantWORK HISTORYRecord, review, and take steps to follow-up on and resolve patient complaints Analyze complaints to enhance overall quality of care Gather and examine patient information to determine eligibility for financial assistance Create and maintain record keeping files and systems Assure confidentiality of paperwork, documents, and calls Offer negotiation services after exhausting all other provider balance billing alternatives Provide physical assistance within the site when needed Coordinate with office staff to adequately communicate estimated wait times Maintain timely communication with patients Project an approachable and professional image Work on special projects as assigned.Disinfected and mopped bathrooms to keep facilities sanitary and clean.Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items. Vacuumed rugs and carpeted areas in offices, lobbies, and corridors. Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.Used chemicals by following safety protocols and procedures to avoid burns and injuries.Engaged with guests on room requirements and amenities to promote overall satisfaction. Verified cleanliness and organization of storage areas and carts. Changed bed linens and collected soiled linens for cleaning. SKILLS Medicaid knowledge Proactive Problem Solving Activity monitoring Insurance understanding Proficient in EMR Patient Rights Computer savvy Financial Counseling Multitasking and Organization Customer Service Appointment Scheduling Spanish FluencySanford Brown InstitutedBensalem, PA  05/2010Medical Assistant : MedicalAssistingEDUCATIONLancaster, PA  06/2015 - 03/2017Drexel Dermatologist - Medical AssistantPhiladelphia  09/2014 - 03/2015Improved patient experiences by efficiently managing appointments and maintaining organized medical records.Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.Sanitized, restocked, and organized exam rooms and medical equipment.Directed patients to exam rooms, fielded questions, and prepared for physician examinations.Obtained client medical history, medication information, symptoms, and allergies. Called and faxed pharmacies to submit prescriptions and refills. Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.