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Email Id EMAIL AVAILABLEPh No: PHONE NUMBER AVAILABLELocation: Adie VALinkedIn: LINKEDIN LINK AVAILABLEProfessional Summary:8 years in Requirement Gathering, Business Systems Planning, Procedural Development, Problem solving Implementation and Business Contingency Planning/Disaster Recovery.Worked as a Scrum Master/Product Owner/BA ConsultantProven expertise in strategizing, designing, building, and implementing technology solutions.Worked on SDLC using Agile-Scrum/Waterfall methodologies for BI productsWorked as an individual/team to document requirements and process flows.Application of Software Development Life Cycle (SDLC) with thorough understanding of various phases such as requirements, Analysis/Design, Development, Testing and Implementation.Extensive experience with Business Use Cases, System Use Cases, Business Process Models, Test Cases.Strong knowledge of UML, Agile, SharePoint, Microsoft Visio.Experienced in conducting Joint Application Development (JAD) sessions with SMEs, Business Analysts, and Software Developers and Quality Assurance teams.Excellent communication, interpersonal, analytical skills, and strong ability to perform as part of a team.EducationMBA (Banking and Finance) - [2013-2014]Masters in Engineering - [2010-2012]Bachelors in Engineering - [2006-2010]CategoryPrimary skillsSecondary skillsDomainsBOTS& Integration, IT and Banking Business Analysis, Project Management Agile Methodology and Product managementWaterfall SDLC, Scrum, Kanban, SAFeToolsMS Office Suite, Power BI Suite, TableauJIRA, Rally, Miro, Slido and AzureDatabasesServiceNow ESPExpertiseCollaborative skillsAnalytical thinkingAdaptabilityProblem solvingCertificationsSAFeProduct Manager/Product Owner certifiedCertified SAFe 4 Scrum MasterInformation SecurityAWS Cloud PractitionerExperience SummarySr. Consultant (PO/DA/BA) [2021 - Current]Develops and drives the product vision and strategy for the WebEx product, applications, and its integrations.Understanding the Business Process to support the entire product and enablement of self-servicing experience.Incepted BOT (Robotics) management project to enable the efficient usage and maintenance of BOTS within WebEx.Practice SAFe Agile methodologies and participate in stakeholder meetings.Successfully enabled various modules within WebEx to have standardization on security requirements.Scrum master/BA/Product Owner [2018 2021]Participated in activities needed for value delivery via agile release train (ART)Coaching the team on agile principles and facilitate team meetingsCollaborate with multiple teams, defining, developing, and deploying togetherCreated process flows, Business and functional Requirement Docs that added lot of value to clientsFacilitate all Agile style daily stand-up, planning and groomingMeet with end users to define business, financial, and operations requirements on multiple BI tools.Jr. Business Analyst [2015 2016]Analyzed the existing system and business process flow by understanding preset business rules and conditionsWorked with data flow diagrams, data analysis, and Process flow diagramsFacilitate and managed the meeting, interviews and JRP sessions with SMEs from various areas.PROFESSIONAL EXPERIENCEProject BOT Life cycle Management WebEx Integration @ Cisco [2021 - Current]Role: Sr. Consultant (PO/DA/BA)Responsibilities :Understanding the needs of customers, internal and external, and their operational processes to identify, design and define solutions that can be effectively implemented to deliver value.Define product vision and communicate the story effectively to key stakeholders and the rest of the team.Gather business requirements for Reporting (Tableau, Power BI).Create troubleshoot basic SQL queries for developers for reporting grounds.Built SDLC for the workflow of BOTS within ServiceNow platformOwn the end-to-end product strategy from inception and determine business value.Ensure alignment of product features and stories, i.e., review, give feedback, and prioritize user stories in line with Business vision.Enabled automation through standard intake process.Developed Power BI reports and dashboards from multiple data sourcesBuilt Measures and calculated columns using DAXSupport and create Data models.Build the business strategy, SOW, Budget negotiations and apply it to the prioritization for the businessCreate JIRA stories and Confluence pages for the Dev team.Acquired Integration of applications in the WebEx App hub.Created POC on Power Apps to integrate data and systemsWorked closely with Data Insights team to capture application data.Documented DAX code and approach to the management of Power BI Book.Maintain document and data repositories SharePoint, ServiceNow, and other toolsOwned the enablement of integrations, Embedded apps, Assistance skills on behalf of Application owners (with WebEx).Gathered business requirements with WebEx BU.Remove project obstacles and roadblocks to develop solutions with the team.Ensure milestones are reached and deadlines are met throughout the project lifecycle.Drive sprint and release plans together with the Scrum Master and organizational technology teams.Build lifecycle for integrations embedded apps and assistance skills in the ESP service now.Exercise strong decision-making mandate from executive group to own product end-to-end.Created Power Automate flows to trigger automatic notification for owner updatesWork with Tech Lead to build a modular & reusable solution.Developed SharePoint site for managing BOTS.Worked with multiple teams like COMMS, Software Automation, Engineering and ESPFacilitate the collaboration of cross-organizational teams to establish, develop, implement and rollout new and enhanced capabilitiesProject Retail Sales Intelligent Queuing @KGS Technology [2018 2021]Role: Sr. Consultant (PO/DA/BA)Responsibilities :Planning meetings being part of managing the time boxWork with the dev team story planning and estimationReview, analyze the effectiveness and efficiency of multiple clients BI environmentsDevelop strategies for improving the productDevelops technical aspects of the business units strategy to ensure alignment with its business goals.Performed Gap analysis on the current state of systemProviding better analytics reports with Business intelligence to make better and informed decisions.Developed user stories to define requirements with acceptance criteria.Prepared lessons learned and project summaries of project.Work as a Product Owner with stakeholders to refine requirements for desired features.Design reporting documents and provide best practicesProject One Point Universal System @ Microland [2015 - 2016]Role: Jr. Business AnalystResponsibilities:Conducted surveys and brainstorming sessions with SMEs for requirement gatheringInvolved in portfolio analysis and asset management with the SMEsDesigned and developed different project development documents based on SDLC methodologyAssisted the project managers in feasibility analysis-schedule, technical and operational feasibilityWorked closely with project manager to assist him with project plans, budgeting, scope creep and feature creep |