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Street Address S. Racine Ave.PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveHaving the willingness to learn and grow personally and professionally, I am looking for a position in a company that needs and values quality customer service and system maintenance. Summary of QualificationsProviding technical hands-on capabilities with: installation and configuration, remote monitoring, help-desk customer service tech support, maintenance and troubleshooting.Skilled at interacting with customers of all backgroundsDemonstrated ability to adapt to new equipment & technology CertificationsCompTIA A+ CertificationCompTIA Network+ Certification(MCP) Microsoft Certified ProfessionalCustomer Service CertificateProfessional SkillsWindows Operating System InstallationsTroubleshoot DNS and DNS ClientsCreate Local and Domain Users and GroupsUse of Performance Monitoring ToolsConfigure and Troubleshoot TCP/IP ConnectivityIssuesAsset ManagementConfigure and Use Remote Management andRemote AccessInstall, Configure, and Troubleshoot PrintersEducationComputer Systems Institute Chicago, ILNetworking Career Program 12/2014 - 06/2015Graduated from Carl Schurz High School Chicago IL . 1990 Completed three years of courses at DeVry Institute of Technology Work HistoryYMCA (PAV YMCA) Berwyn, IL.Maintenance Daily repairs around the facility Maintain and keep up with cleaning Helped other staff with odd jobsPersonalization Mall Bolingbrook, IL.Production Set up and Run Rotary die machine Made sure all orders are done Helped others get orders outDWaliwal Labs Bedford Park, ILProduction Line set-up and operation Made sure all orders are done Helped others get orders outRogers Corporation Carol Stream, IL.Lead Production Operator 04/2018-Present Machinist set-up and operation Troubleshooting Read and make sure all orders are done Forklift operatorGreif Inc. Naperville, IL.Lead Shipping Clerk 03/2018-04/2018 Machinist set-up and operation Troubleshooting All general factory duties Forklift operatorGoya Foods Bolingbrook, ILLead Shipping Clerk 11/2017-03/2018 Picked orders as needed All general factory duties Forklift /Tugger operatorPaper Source Lead Shipping Clerk Forest Park, IL 09/2016-11/2017 Counted, weighed outgoing shipments to verify information against bills of lading, invoices, orders and other records. Stamped, stenciled and glued identifying information and shipping instructions onto crates and containers. Operated forklift truck and used hand truck to move, convey and hoist shipments from shipping-and-receiving platform to storage and work area. R.R. Donnelly Forklift Operator Bolingbrook, IL 01/2013 -10/2013 Counted, weighed and measured items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders and other records. Stamped, stenciled and glued identifying information and shipping instructions onto crates and containers. Operated forklift truck and used hand truck to move, convey and hoist shipments from shipping-and-receiving platform to storage and work area. Rycoline Products Chicago, IL Blender/Filler 08/2008 - 11/2012 Wrote, designed, produced and executed daily operations of Solvents Chemicals & Coatings. Started paddle of blender in order to mix ingredients and Handled Hazardous Materials. Operated forklift truck Operated Box truck for Heavier ShipmentAccellent Inc. Wheeling, IL Lead Shipping/Receiving Clerk 01/2006 - 03/2008 Supervised and coordinated activities of 10 employees engaged in verifying and keeping records on incoming and outgoing shipments and preparing items for shipment. Studied shipping notices, bills of lading, invoices, orders and other records to determine shipping priorities, work assignments and shipping methods required to meet shipping and receiving schedules. Oversaw incoming and outgoing shipping activities to ensure accuracy, completeness and condition of shipments.Q.S.N. Industries (Quality,Screw, & Nut) (2001-2005) Machinist Machinist set-up and operation Troubleshooting All general factory duties Forklift operatorWireman Wire measurement and distribution Blueprint interpretation Product quality assuranceDor-O-Matic (1995-2001)Machinist (Lead Person) Forklift operator CPR & First Aid specialist All general management dutiesMaintenance Electric and Hydraulic work Install and repair systems Assemble conduitService & Installation Technician Repair & Install doors on sight Troubleshoot Customer serviceRomas Restaurant (1988-1995) Manager All general management duties Customer service Food preparation Handled money Payroll Hire & Train employees Employee relations Health & sanitation specialistAdditional CoursesHealth & Sanitation SupervisionUsed oil & waste managementCertified Forklift operationWork Constraint ManagementLean Manufacturing Management (5-S)Certified in CPR & First AidReferences Cynthia Janickas, Essentra Specialty Tapes, #PHONE NUMBER AVAILABLE Leo Rizzetto, Park Ridge Senior Center, #PHONE NUMBER AVAILABLE George Sherman, Hope House of Chicago, #PHONE NUMBER AVAILABLE/pre> |