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Title Customer Service Gis Specialist
Target Location US-PA-Pittsburgh
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
One Point Five Academy FellowPittsburgh, PA Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEProfileCurious, solution oriented professional with a successful 10-year track record of educating/mentoring new GIS users to success and recognition on the national stage. Demonstrated talent for quickly mastering evolving technology and for resolving hardware and software issues. Proven problem solving and innovation capabilities. Diplomatic and tactful with professionals and non-professionals at all levels. Flexible and versatile  able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.Skills SummaryGHG Accounting, SBTiTarget setting and LCAanalysisDecarbonizationstrategy developmentSustainability LeadershipGeospatial AnalysisCartographic ProductsTraining DocumentCreationCollaborationBudget trackingPlanning and SMART goalsetting and trackingCustomer ServiceConflict ResolutionReport PreparationMicrosoft Windows OfficeSuite: Word, Access, ExcelPowerPointProfessional PresentationsProfessional ExperienceLEADERSHIP SUSTAINABILITY lead for a large size store. Communicated sustainability goals and recycling guidelines to staff. Increased plastic film return by 8%. Collaborated with the management team to plan and lead annual physical inventory. Completed the process in 25% less time and saved the store the same in payroll. Lead a team of 20 sales people to operate the first floor . Achieved 92% customer satisfaction GIS SPECIALISTDATA: Created and updated Forestwide digital data sets from hardcopy originals, orthophotos, GPS data and field reconnaissance. Developed and maintained statewide datasets from GPS, hardcopy sources, and existing tabular data. Produced NHD watersheds and stream order for state. Integrated data from multiple sources. Updated trail data with higher accuracy GPS data from an outside contributor.ANALYSIS Performed multi-criteria spatial analysis: Town level Natural Resources Inventory for multiple Towns, suitability studies, wilderness recommendation analysis for roadless areas, student distribution analysis for Board of Trustees and state budget requests, Viewshed analysis of proposed wind farm. Created spatial models to automate routine tasks.DELIVERABLES Created professional quality cartographic products for NEPA documents and public presentations. Developed custom applications: trail maps, Dam Breach Inundation, oil Spill Emergency Response. Researched alternatives and presented findings and recommendations to Leadership Team for digital distribution of 10 year Forest Plan.GIS/ENVIRONMENTAL SCIENCE EDUCATORDeveloped and delivered didactic and practical GIS curriculum aligned with the DOL Geospatial Competency Model. Provided technical guidance to students working on independent projectsProvided opportunity for development and demonstration of critical thinking skillsUtilized multiple media and evaluation methods to accommodate a variety of learning stylesDeveloped and present focused GIS training to working professionals in forestry and environmental managementProvided professional development training in GIS for K-12 educatorsLead STEM geospatial summer camp programPresent poster at ESRI International User Conference Employment HistoryREI CO-OP. - PITTSBURGH, PASales Lead, 2012 to 2023Jill Sweeney, Retail Sales ManagerWHITE MOUNTAINS COMMUNITY COLLEGE  Berlin, NHGIS and Environmental Science Professor, 2001 to 2011 Dave Carlisle, Program Coordinator EMAIL AVAILABLE USDA WHITE MOUNTAIN NATIONAL FOREST  Laconia, NHInformation Technology Specialist, Summer Seasonal (12 weeks) 2002 to 2009 Cartographic Technician, 1998 to 1999Norma Jo Sorgman, GIS Coordinator EMAIL AVAILABLE NH DEPARTMENT OF ENVIRONMENTAL SERVICES  Concord, NH GIS Specialist, 1999 to 2001George Hastings, GIS Coordinator EMAIL AVAILABLE NY DEPARTMENT OF ENVIRONMENTAL CONSERVATION  Stony Brook, NY Biological Technician, 1993 - 1995DELAWARE WATER GAP NATIONAL RECREATION AREA  Bushkill, PA Biological Technician, 1991  1993Beth Johnson, Chief R&RP EMAIL AVAILABLEEducationONE POINT FIVE ACADEMY, opf.degreeSustainability FellowGHG Accounting, Decarbonization and LCA,SUNY- STONY BROOK  Stony Brook, NYMasters of Professional Studies DegreeEnvironmental Planning, Waste ManagementPage 2ALLEGHENY COLLEGE  Meadville, PABachelors of Science DegreeAquatic EnvironmentsNEW HAMPSHIRE TECHNICAL COLLEGE  Berlin, NHAssociates DegreeGISHonors and AwardsCHANCELLORS AWARD FOR TEACHING EXCELLENCE, 2009STUDENT COMPETITION WINNERS First Place, National Geospatial Skills competition, GeoTech Center, 2011 Finalist, Bizarre Map Challenge, SDSU, 2010 First Place, Geospatial Skills, Skills USA, 2007 PRESIDENTS AWARD FOR COMMUNITY PARTNERSHIP, 2009KeywordsGIS, ArcGIS, ArcGIS Pro, Spatial analysis, Geoprocessing, Cartographic representation, User support, FGDC Metadata, GIS Specialist, GIS Analyst, Professor, Technical Certification, Customization, Innovative, Interactive, Problem Solving, Equity, Title IX, Environment, GHG Accounting, Life Cycle Analysis Page 3

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