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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Brozio LnDecatur Illinois,Street Address
Objective: To obtain a challenging position where my excellent communication skills, attention to detail, and problem-solving abilities can be utilized to improve customer satisfaction and enhance the companys reputation.Summary Results-driven professional with over 20 years of experience providing exceptional service in fast-paced environments. I am skilled in conflict resolution, active listening, and problem-solving, proving my ability to build strong relationships with clients and colleagues. I seek a challenging position where my skills and expertise can contribute to company success.Education General Education Diploma 1991Human Services -Rock valley community college 2004 -2006 Occupational Certificate 12/16/2005One Year Substance Abuse Certificate 12/01/2005Richland community college 2020 2021A.A PsychologyEastern Illinois University 12/16/2023B.A PsychologySix sigma white belt 01/07/2024Experience 6-26-2023 - CurrentCircle KStore Manager2760 N Oakland AveDecatur IL, 62526 Store Manager - Overseeing store operations, managing employees, ensuring customer satisfaction, monitoring financial performance, implementing policies and procedures, conducting regular audits, Marketing, and promoting the store.As a convenience store manager, I continuously play a critical role in ensuring that the store runs smoothly and effectively, employees are trained and motivated, and customers are satisfied with their experience. BP Corner gas station2-05-20 6-20-20231250 Southside DrDecatur, Il 62521PHONE NUMBER AVAILABLEStore Manager - Overseeing store operations, managing employees, ensuring customer satisfaction, monitoring financial performance, implementing policies and procedures, conducting regular audits, Marketing, and promoting the store.As a convenience store manager, I continuously play a critical role in ensuring that the store runs smoothly and effectively, employees are trained and motivated, and customers are satisfied with their experience. Caterpillar3000 N 27th StDecatur, IL 62526PHONE NUMBER AVAILABLEJuly 1- 2019 - October 9- 2019material Handler specialistcertified fork truck driverstored, picked, and located parts for kitting and lines. Knowledgeable fork truck driver and wire guide torrent driver. Can read basic prints and know part requisitions. September 2017 to November 20187 Eleven Aurora, ILManagerMentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership. Enforced adherence to company policies and procedures to boost team efficiency and strengthen operational standards.Overall, supported the store owner in ensuring that the store ran smoothly and effectively, employees were trained and motivated, and customers were satisfied with their experience. March 2006 to December 2007BiotechPhlebotomistWe obtained various blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.Verified quality of specimens by centrifuging specimens for logistics courier to pick up. Built trust and minimized patient discomfort during phlebotomy procedures.2004-2006Phase/Wave outpatient treatment centergreen street Rockford, ILDrug and Alcohol counselor (DAC)I performed several group therapy sessions, including but not limited to the general group to DUI education groups, and conducted clinical case management and individual therapy sessions; knowledgeable and certified in abuse treatment assessments. Able to perform all duties involving drug treatment planning. Skills and Tributes Excellent communication skills to interact with customers effectively. Strong problem-solving skills to resolve customer complaints and issues effectively. Patience in handling complex and frustrated customers. Strong research skillsTime ManagementAdaptabilityPositive Attitude |
