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EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceQuality InspectorFCA Group LLC - Tipton, INFebruary 2012 to February 2022Monitored the quality of incoming and outgoing parts in the assembly department. Rejected materials that did not meet established standards. Documented inspection reports into the quality database. Worked closely with the engineering group, skilled trades, and management. Customer Service and Sales RepresentativeAT&T - Indianapolis, INJune 2001 to May 2010Answered incoming calls to the Small Business Long Distance Department. Assisted customers with questions, problems, and issued orders. Sold products and services. Customer Service RepresentativeAmeritechSeptember 1996 to May 2001Assisted residential customers with local and long distance telephone needs. Problem solving, issued orders, sold appropriate local services.Education2years college in Business ManagementUniversity of PhoenixSkills Quality Inspection Quality Control Communication skills Data entry (10+ years) Quality Assurance Customer service (10+ years) Assembly Micrometer