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Past Restaurant Owner/ President of Waterford Bar and Grille, in Marblehead, Ma. Years of RestaurantAssistant Manager, retail manager, sales, merchandise, food and beverage experience.CONTACTPHONE:PHONE NUMBER AVAILABLEEMAIL:EMAIL AVAILABLESKILLS Key Holder (10+ years) Restaurant Management (10+ years) Bartending (10+ years) POS (10+ years) Store Management Experience (3 years) Banquet Experience (10+ years) Serving Experience (10+ years) Host/Hostess (10+ years) Assistant Manager Experience (10+ years) Restaurant Experience (10+ years) Barista Experience (4 years) Upselling (10+ years) Management (10+ years) Merchandising (2 years) Cash Handling (10+ years) Food Safety (10+ years) Inventory Control (10+ years) Retail Management (2 years) Retail Sales (10+ years) Busser (10+ years) Food Preparation (10+ years) Time Management (10+ years) Kitchen Management Experience (10+ years) Events Management (10+ years) Profit & Loss (3 years) Cleaning Experience (10+ years) Cooking (10+ years) Leadership (10+ years) Loss Prevention (10+ years) Management Experience (10+ years) Hospitality Experience (10+ years) Sales (5 years) Supervising experience (10+ years) Customer service (10+ years) Mentoring (10+ years) Microsoft Office (3 years) Labor Cost Analysis (3 years) Planograms (2 years) Sales Management (5 years) Business Development Culinary Experience (5 years) Pricing HospitalityWORK EXPERIENCEOceans Edge Salem - Salem, MA Restaurant ManagerMay 2021 to PresentRestaurant Manager, day to day operations of a 250 seat capacity Restaurant. Including scheduling, ordering, inventory, training, coaching, cash flow and labor management.Oversaw 65+ employees, from bussing to expediting. Orientation, for front and back of house. Hiring, training and constantly coaching all new hires. Making sure employees on time, properly dressed andready for an enthusiastic shift.Handling Liquor cost, constant communication with vendors, interacting with customers as well as employees.Compass Group - Worcester, MA Retail ManagerJanuary 2020 to April 2020At Compass, Worcester State University, I oversaw 6 satellite stores and 45+ employees. Including, a Starbucks, grocery store, Smoothie store, and general retail stores.Duties were to ensure all units are stocked, cleaned, visible signage, coaching, training, inventory, receiving, cash handling, deposits, labor management, multi -tasking, day to day operations, with vendors and reps, and constant contact with immediate managers to continue to provide best possible customer/employee experience.Sodexo Inc. - Worcester, MA Supervisor/ManagerSeptember 2007 to January 2020Managed over 30+ employees, students, during dinner hours in the cafeteria, while managing retail store (Bistro), in a night. Labormanagement, stocked, cash handling, Opening/ Closing duties and even cooking duties. During peak commencement, and Holiday events, oversaw approximately 6- 20 employees during large events.Sodexo Inc. - Worcester, MA Supervisor/ManagerSeptember 2007 to January 2020Managed over 30+ employees, students, during dinner hours in the cafeteria, while managing retail store (Bistro), in a night. Labormanagement, stocked, cash handling, Opening/ Closing duties and even cooking duties. During peak commencement, and Holiday events, oversaw approximately 6- 20 employees during large eventsTowne & Country Cleansers - Worcester, MA Route sales Rep/ driverJuly 1996 to December 1999RSR, for company included picking up furs and leathers for repairing, cleaning and storage. Cash handling, picked up new clients during route delivery. Boosting sales and commission. Had a New England route with part of New York.Waterford Bar & Grille - Marblehead, MA President/Owner1991 to 1994Co-owned and ran operations in the restaurant.Manager, Challengers Sports Bar & GrilleAsst. General Mgr. Piccadilly PubEDUCATIONAssociate in Business AdministrationNichols College, & Quinsigamond CC - Dudley, MAAugust 1976 to May 1978SKILLSTIPS Certified April 2022 to March 2026Crowd Control Certified March 2022 to March 2025ServSafe March 2022 to March 2027Driver's License S77362785 November 2019 to October 2024Volunteer work for Leary Firefighters Foundation, for approximately 6 years. Also Volunteered at local food shelter on and off for over 10 years. |