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Title Customer Service Team Member
Target Location US-SC-Lexington
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Candidate's Name
Operations SupervisiorHardworking Division 2 basketball player offering diverse work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, management, sales, organizational and communication skills. Looking to gain more professional experience to establish myself as a successful salesman prior to being a corporate governance.ContactAddressLexington, SC 29072PhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLESkillsCustomer service skillsCommunity outreachCampus toursInformation gathering and analysisBusiness correspondenceAnalytical and Critical ThinkingRecruiting strategiesWork History2024-01 - CurrentResident AssistantErskine College, Due West, SCEnsured compliance with university policies by regularly reviewing updated regulations and conducting thorough training sessions for fellow Resident Assistants.Increased participation in residence hall activities by creating engaging promotional materials and advertising campaigns.Served as approachable resource for over 200 residents seeking advice or assistance with personal or academic issues.2023-09 - CurrentFootball Gameday Operations Team MemberErskine College, Due West, SCResolved customer issues promptly, maintaining high levels of satisfaction and loyalty.Maintained accurate records of daily operations, facilitating effective decision-making processes.Coordinated workflow between departments, fostering collaboration towards shared objectives.2021-09 - CurrentAdmissions Student AmbassadorErskine College, Due West, SCDistributed mail, filed documents, and answered telephone calls.Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.Developed and maintained relationships with current and prospective students to drive retention.2021-07 - CurrentOperations SupervisorBeach EZ Rentals, Kill Devil Hills, NCEnhanced operational performance and reduced labor expenses by developing and optimizing standard practices.Motivated and trained employees to maximize team productivity.Conducted root cause analysis in deficient areas to identify and resolve issues.Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.2020-01 - CurrentConstruction LaborerMathias Investments, Lexington, SCWorked independently in fast-paced environment while meeting productivity and quality expectations.Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.Followed blueprints and diagrams to complete projects according to specifications2023-04 - 2023-05Pressly Gardens Revamp Project Management TeamErskine College, Due West, SCAchieved successful project outcomes with comprehensive risk identification and mitigation strategies.Coordinated cross-functional teams for seamless execution of complex projects in various industries.Monitored progress of assigned projects through regular status updates and performance reports to stakeholders.Facilitated stakeholder engagement sessions to gather valuable input during critical decision-making moments in the project life cycle.2020-06 - 2022-05Facility Operations ManagerCarsons Community Care, Blythewood, SCConducted daily inspections of facility grounds, external structure, systems, and equipment.Supervised staff of 2 in day-to-day activities.Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.Maintained inventory and ordered supplies to keep facility resources readily available.2019-05 - 2020-08Shift LeaderDunkin' Donuts, Lexington, SCTrained new employees and delegated daily tasks and responsibilities.Managed inventory and ordered supplies to keep location well stocked with necessary supplies.Completed cash and credit card transactions accurately using POS software.Education2016-08 - 2020-06High School DiplomaLexington High School - Lexington, SC2020-08 - CurrentBachelor of Arts: BiologyErskine College - Due West, SCExtracurricular Activities:Erskine Basketball PlayerErskine College Jazz BandConference Carolinas Developmental League Basketball Champion 2023-2024Multicultural student unionStudent Campus Ministry TreasurerErskine College SC Tuition Grant Conference RepresentativeErskine College Admitted Students Day Student Panel Speaker 2023Erskine College Presidential Scholarship Student Panel Speaker 2022

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