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Click here or scroll down to respond to this candidateCandidate's Name
Bergen County, New Jersey Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLESummaryA tri-lingual, highly dedicated, results-oriented SENIOR ADMINISTRATIVE PROFESSIONAL with an extensive record of global experience in senior executive support, calendar and scheduling management, project management, travel coordination, executive communications, meeting and event management, staff training and development, customer relations diversity and inclusion, and human resources support. Leverages exceptional communication, organizational, and time management skills, with a strong ability to build relationships with diverse stakeholders and effectively manage multiple priorities. A resourceful problem solver who provides efficient, confidential, and highly effective administrative support to ensure company procedures and initiatives are achieved.ExperienceCITIBANK, NA., Jersey City, New York,Senior Executive Assistant to Managing Director, Head of Citi Global Wealth Investments Operations, 2023-2024Provides support to Managing Director and his team by managing correspondence, calendars, and appointments, arranging conferences and conference calls, and providing other administrative tasks.Directly supported a C16 level manager and additionally supported the entire department, as needed.Coordinated all aspects of executive level manager appointments, meetings, receptions, and conference calls.Assisted in special reports and projects as needed.Appropriately assess risk when business decisions are made, by following compliance with applicable laws, rules, and regulations, adhering to company policies and protocols.Managed day to day calendar(s) of senior managementPrepared and reviewed materials and correspondence for internal meetings.Coordinated travel arrangements and prepared and distributed itineraries for travel.Prepares, reconciles, and tracks expense reports through internal expense system.Organized and ran corporate and social media events.Ordered supplies and processed invoices for internal pay system.Participated as a volunteer for 9/11 Day Meal Packs Event.STANDARD CHARTERED BANK, New Jersey, and New YorkExecutive Assistant for the Americas Region, 2018-2022Managed administrative services to senior level leadership and property and management team nationally and internationally. Proactively problem solved and resolved all deliveries and reported directly to Regional Head of Property of the Americas. Oversaw development, operations, maintenance, and improvement of various databases and reporting tools, ensuring information was accurately recorded. to safeguard confidentiality. Administered daily raising of purchase orders and leasing with central finance team in UK, including reconciliation. Oversaw Collected input into management monthly and quarterly reports, including collation, verification, and presentation of management information in line with contractual requirements. Accountable for service and contract compliance within area of responsibility to ensure all services met SCBs requirements and standards.Oversaw and maintained calendar management for senior level leadership for meetings and events planning.Maintained customer satisfaction at highest level by providing high quality and proactive service.Provided daily management interface between facilities and customer to ensure service level agreements were met.Served as head for facilities operation and integrated with SCB by building strong customer relationships.Liaised with offices in other regions, including Europe, Asia and Middle East regions.Managed provision of operational and administrative functions across US locations, including technical, soft services, and finance.Team member of Wellness and Head of Mental Health Committees to help provide guidance to company personnel.STANDARD CHARTERED BANK, New Jersey, and New York (Continued)Executive Assistant for the Americas Region, 2018-2022Supported team regarding events to SCB (Wellness Fair, Safety and Security week, eXellerator, Americas Town Hall, Christmas Luncheon and initiated LBGQT).Trained and engaged others in streamlining PO process for Facilities Management (FM) supply chain contracts.Conducted daily follow-up on pending queries.Instrumental in Sustainability Initiative for the climate and environment change management protocol.GUARANTEED RATE, Parsippany, New JerseyExecutive Administrative Assistant, 2016-2017Supported senior management and clients using utmost discretion and professionalism. Coordinated extensive calendar management using MS Outlook. Scheduled global and domestic meetings and conference calls, and compiled agendas. Responded to in-person, telephone, email, and facsimile requests and inquiries. Compiled material and market information for internal and external meetings.Archived trading material at offsite location.Coordinated domestic/international travel; arranged ground, air, hotel, and dining; and processed expenses for reimbursement.Additional ExperienceBOOZ ALLEN & HAMILTON, So Paulo, Brazil, Human Resources Associate, 1994-2002. Oversaw recruiting, new hires, appraisals, expatriation, special events, and conventions. Served as point person between new hires and HR for company's regulation, including new hire orientation and disseminating company's rules, regulations, and background to all new hires. Aided in process of visa renewals, moves, and release and monitoring of expatriation processes. Liaised between HR and universities and booked company career events and FAQ days. Coordinated business calendars, maintained candidate test scores, scheduled recruiting appointments, and coordinated onsite and offsite meetings and interviews. Voted and received the company-wide People of the year Award which is given annually for the person who achieves the highest standards of excellence in service (1997).EducationPAULISTA UNIVERSITY (UNIP), So Paulo, BrazilAssociate Degree in Public Relations,Professional DevelopmentEnglish as a Second Language, Bergen Community College, Paramus, New Jersey, 2008-2010Intensive English for Foreign Executives, New York University, New York, New York, 2002-2003technical SkillsMicrosoft Office Suite, SharePoint, Concur and other proprietary software.LanguagesMultilingual in English, Portuguese, and Spanish |
