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PHONE NUMBER AVAILABLEEMAIL AVAILABLERecent college graduate committed to excellent customer service, stellar oral and written communication skills, and outstanding accuracy. Self-directed and energetic with superior performance in both autonomous and collaborative environments working independently and cooperating with others. EDUCATIONBACHELOR OF ARTS: ENGLISHKent State UniversityKent, OH2023 Awarded to Deans List all semesters of college Magna Cum Laude 3.898 final GPAASSOCIATE OF ARTS: ENGLISHCapital UniversityColumbus, OH2021 Awarded to Deans List all semesters of college Pi Phi Epsilon Social ChairmanEXPERIENCELIFE ENRICHMENT ASSISTANTBath Creek Estates / 2024 Planned, implemented, and evaluated programs for residents, including social, educational, physical and emotional Ensured all activities were in accordance with residents assessment and care plans Completed paperwork in fulfilment of all HHS, OSHA, and other regulatory guidelines QUALITY ASSURANCE COORDINATOROld Republic Title / 2023 Oversaw processing of multiple documents associated with home ownership transfers Memorized complex ordering of files and assembled them correctly in less than six minutes Trained co-workers in unique filing aspects of each lender and provided feedback regarding their performanceSOCIAL MEDIA CONSULTANTAlliance of Independent Academic Medical Centers / 2023 Developed and implemented digital marketing strategies through multiple social media campaigns such as Facebook, Instagram, LinkedIn, and YouTube Compiled research and authored a case study to enhance companys social media platforms Created a Twitter account to complete companys social networking capabilities RETAIL ASSOCIATEMarshalls / 2023 Provided excellent customer service by assessing clients needs and resolving their complaints in a fast-paced environment Promoted credit card membership and its benefits to in-store customers Efficiently tracked merchandise in both fitting room and floor inventory Cuyahoga Falls,OHAkron, OHRemoteCanton, OHADDITIONAL SKILLS Remarkable proficiency in MS Office (Word, Excel, PPT) Excellent and proven ability to work independently Outstanding proofreading capability Extraordinary verbal and written communication skills Recognized team leader Exceptional content writing