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Title Data Entry Customer Service
Target Location US-FL-Orlando
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Phone Available with paid plan
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Candidate's Name
(C) PHONE NUMBER AVAILABLE EMAIL AVAILABLE Orlando, FL Street Address
SUMMARYHigh performing sales professional with over 20 years' experience in sales and marketing field. Known for contributions of territory growth and for being focused on customer satisfaction. Extensive customer sales experience with proven ability to manage and grow customer relationships to expand customer base. Superior time management and organization skills. SKILLSBusiness growth opportunities Strong presentation skills Customer relationships Customer ServiceLead generation Lead developmentAccount Management Lead Problem solvingCustomer relationship managementEXPERIENCEPre-Arrival Marketing Representative for Hawaii, Hilton Grand Vacations, April 2022- February 2024 Orlando, FL Booked owners to attend a timeshare presentation Provided exceptional concierge services for Oahu and Big Island Promoted HGV Ultimate Access Events and excursions Confirmed all reservations to maximize tour show rate Call Transfer Agent, Holiday Inn Club Vacations Inc., November 2016-May 2020 Orlando, FLGenerated qualified leads for timeshare toursSold discounted vacation packagesData entry, multi system navigation, problem solving, solution specialist Exceed over one million dollars in sales, Million dollar club for 2 years Call Transfer Agent, Wyndam Destinations, May 2015-October 2016 Orlando, FLGenerated qualified leads for timeshare toursSold discounted vacation packagesData entry, multi system navigation, problem solving, solution specialist Assisted customers with their queries and converted leads into paid tours Exceeded all set sales targetsCall Transfer Agent, Hilton Grand Vacations Inc., November 2008-March 2015 Orlando, FLGenerated qualified leads for timeshare toursSold discounted vacation packagesData entry, multi system navigation, problem solving, solution specialists Exceeded set sales targets and deadlinesAccount Executive, RBS Lynk, September 2006-December 2006 Morgan, GAAcquired new merchant accounts for credit card processing Conducted statement analysis on all new and re-write accounts Provided better solutions for their day-to-day sales operations Established and enforced sales goals to boost team success. Developed strong skills in marketing, sales strategies, contract negotiation and sales tactics Maintained monthly quota and achieved personal goals within the company Business Development Manager, Abacus Business Solutions Inc., March 2005-July 2006 St. Petersburg, FLGenerated leads and capitalized on valuable business opportunities to bring in new company revenue.Established new customer accounts with effective negotiation and sales closing abilities. Leveraged cold calling, in-person visits and referrals to bring in new accounts Prospected, identified and cultivated relationships with owners to promote product lines and solutionsAttended trade shows, sales meetings and product training classes to represent company and promote productsMaintained strong relationships with all key accounts Account Manager, Renderings.Com, February 2004-July 2004 Orlando, FLGenerated business prospects through cold calling, networking, marketing and database leads.Extensive research on architectural renderings, product knowledge and services Designed and implemented all training manuals.Managed accounts with Developers, Builders and Architect firms around the world Worked closely with graphic designers and architects designing flawless renderings Established new accounts and designed proposal packages for new projects Sales and Marketing Supervisor, Marriott Vacation Club International, September 1999-March 2002 Orlando, FLManaged team of thirteen sales representatives for the Florida division Top performing supervisor for the Florida division for owner resales Achieved record high sales for Marriott's Premier Singer Island property Led the south Florida division in yearly sales over 1.2 million in volume Assistant Marketing Manager, Signature Resorts, April 1997-September 1999 Lake Buena Vista, FLManaged day-to-day operations and productivity for fifty coordinators along with twenty- seven locationsDeveloped and implemented new training programsGenerated sales reports, tour projections and hotel occupancy forecasts for Project Director EDUCATION AND TRAININGHunter College of The City University of New York, New York NY

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