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| | Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Dallas, TX Street Address
Professional SummaryFriendly insurance professional experienced in investigating and processing insurance claims. A hardworking and communicative individual excels at interpreting policies and negotiating payment solutions. Recognized for providing optimum service to policy holders and quickly identify service to policy holders and quickly identifying fraudulent claims.WORK HISTORYClaims Specialist 03/2019 to CurrentDECA Dental, Dallas TX Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes. Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills. Settled complex claims fairly by applying critical thinking, negotiation skills, and detailed knowledge of insurance policies. Conducted full claim investigations and reported updates and legal actions. Dental Assistant 12/2013 to 3/2019Endodontic Associates of Irving, Irving, TX Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for the next patient and maintain health and safety practices. Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction. Performed x-rays safely while adhering to radiation safety guidelines, ensuring high quality diagnostic images for dentists evaluations. Maintained a clean and sterile work environment to prevent cross-contamination and infection. EDUCATIONDavid W Carter High School, Dallas TxHigh School DiplomaSKILLSClaims Investigation Microsoft Office Billing software Claims Verbal Communication Claims Processing |