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Driven Sales Associate with Proven Track Record in Customer Satisfaction and RetentionHammond, LA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.Authorized to work in the US for any employerWork ExperienceWaitress/CashierHi ho 2 - Ponchatoula, LAApril 2018 to PresentTake call in orders. Balance and run the cash register. Run food to customers. Welcome each guest and seat them at their table. Trusted key holder. Handle large amounts of cash. Make bank runs and deposits. Sales AssociateTJ Maxx - Hammond, LAJanuary 2014 to March 2018Checked customers out. Ran the POS system. Trusted key holder. Stocked selves. Put away merchandise. Sales AssociateTrish's Formal Affair - Hammond, LAMay 2012 to January 2014 Met with potentials clients and gave quotes on services and general wedding costs. Directed wedding-day events, ceremony timing, and speeches. Assisted with wedding set up and decoration. Sold and fitted wedding gown's for brides-to-be. Assisted in scheduling bands, caterers and photographers. Prioritized helping customers over completing other routine tasks in store. Managed efficient cash register operations. Conducted product demonstrations to highlight features and redirect objections to positive aspects. Built customer loyalty and retention by delivering excellent shopping experience EducationSome college in BusinessSoutheastern University - Hammond, LASeptember 2007 to July 2009High school diploma or GED in General StudiesNorthshore Technical Community College - Hammond, LA May 2007 to July 2007Skills Cold Calling (1 year) Business Development 10 key typing (2 years) Upselling (5 years) Negotiation (5 years) Sales Management Front desk (6 years) Cashiering (10+ years) Branding Product Development Customer Relationship Management (5 years) Sales Support Merchandising Pricing (Less than 1 year) Inside Sales (3 years) Presentation Skills (3 years) Research Management Event Planning Outbound sales (2 years) SalesforceAssessmentsBusiness math ProficientSeptember 2023Using basic math to solve problems in a business context Full results: ProficientSales skills ProficientDecember 2022Influencing and negotiating with customersFull results: ProficientCall center customer service ProficientAugust 2023Demonstrating customer service skills in a call center setting Full results: ProficientWork motivation ProficientJune 2022Level of motivation and discipline applied toward work Full results: ProficientWork style: Reliability ProficientJune 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCustomer service ProficientJune 2022Identifying and resolving common customer issuesFull results: ProficientCustomer focus & orientation ProficientJune 2022Responding to customer situations with sensitivity Full results: ProficientRetail customer service ProficientJanuary 2023Responding to customer situations in a retail setting Full results: ProficientRetail customer service ProficientMay 2022Responding to customer situations in a retail setting Full results: ProficientAdministrative assistant/receptionist Proficient August 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientFront desk agent (hotel) ProficientDecember 2023Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientFood service: Customer situations ProficientJuly 2022Identifying and addressing customer needs in a food service setting Full results: ProficientWork style: Professionalism ProficientSeptember 2022Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: ProficientHome health aide skills ProficientDecember 2023Providing care to patients in a home settingFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationReferences Richard DePaula- PHONE NUMBER AVAILABLE Rebecca Dufrene- PHONE NUMBER AVAILABLE Christopher Arnett- PHONE NUMBER AVAILABLE Joe Ribando- PHONE NUMBER AVAILABLE/pre> |