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Title Billing Specialist Customer Service
Target Location US-MI-Detroit
Email Available with paid plan
Phone Available with paid plan
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EMPLOYMENT HISTORYJAN Street Address  - DEC 2023Billing specialist, Maximus, RemoteLeveraged data analytics to drive Street Address % increase in customer engagement through targeted marketing strategies. Spearheaded billing optimization at Maximus, enhancing efficiency by 15% through strategic process adjustments. Analyzed billing systems at Maximus, identifying key areas for process enhancement. JAN 2021 - DEC 2021Caseworker, Wayne Metropolitan Action AgencyOCT Street Address  - FEB 2020Billing specialist/Medical Coder, Trinity Health, Farmington Hills Evaluated market trends, leading to a 20% increase in efficiency by optimizing resource allocation. Streamlined billing processes, enhancing operational efficiency by 20% at Trinity Health. Implemented new coding strategies, reducing errors by 15% and improving patient billing accuracy. Maintained 98% accuracy in medical coding, ensuring compliance and maximizing revenue. SKILLSMarketing strategies Billing optimizationEfficiency enhancement Problem-solvingAttention to detail Commitment to excellenceEDUCATIONDEC 2015 - JAN 2017AA, Trident Technical College, SpringfieldHonors15405 Dupage Boulevard, Taylor, UnitedStates, 48180EMAIL AVAILABLEPHONE NUMBER AVAILABLECandidate's Name
CUSTOMER SERVICEREPRESENTATIVE/BILLING SPECIALISTPROFESSIONAL SUMMARYCustomer service representative and Billing specialist, newly stepping into the professional realm, has already demonstrated remarkable proficiency in billing systems and customer service protocols. Through a brief tenure at Maximus in 2023, this professional led a billing optimization initiative that enhanced efficiency by 15% and applied data analytics to boost customer engagement by 20%. Armed with skills in marketing strategies, problem-solving, and a keen attention to detail, this individual is poised to bring a commitment to excellence and efficiency enhancement to a new role.

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