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Objective:To contribute my strong communication skills in multiple languages and background in Social Work, providing exceptional customer service and contributing to its success.Education:- Bachelor of Social Work (In Progress)University Name (Illinois State University,2025 August)- High School DiplomaUrbana High School, Urbana, IL (May 2020)- Associate Degree in Social WorkParkland College, Champaign, IL (May 2024)Work Experience: Picker, Caterpillar Inc., Urbana, IL (June 2021- 2024 Year)- Responsible for storing, packing, and organizing parts in small boxes- Ensure accurate inventory management and timely delivery- Maintain a high level of productivity and attention to detail Crew Member, McDonald's, Urbana, IL (June 2020 - August 2020)- Provided excellent customer service in a fast-paced environment- Prepared and served food according to company standards- Maintained cleanliness and organization of work area Operated orders and organized moneySkills:- Fluent in Lingala, French, and English, facilitating effective communication with diverse clients- Strong interpersonal skills for building relationships with customers and colleagues- Proficient in Microsoft Office Suite and banking software- Attention to detail, accuracy, and ability to handle confidential information- Ability to adapt to new situations and work well under pressure Achievements:- [Include any notable achievements or awards relevant to your field] Additional Sections:- Volunteer Experience:The ALS Walk to defeat, Champaign, IL Navigate activity booths and inflatables Walked a mile with everyone and those diagnosed with Als to end the fundraiser. Surpriser and assisted 100 childrenVolunteer:Buddy walk, Champaign, IL Navigate inflatables, tables, chairs for the event Engaged with kids |