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Title Customer Service Representative
Target Location US-TX-Killeen
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Killeen, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceFloater/Teacher AssistantCENTRAL TEXAS 4C - Killeen, TXAugust 2022 to Present Teaching Float From Location to Location Serving breakfast and lunch Engaging in playtime, learning time with the kids between the ages of 6 months all the way up to 5 years changing diapers / help potty train making lesson plans taking care of attendance and paperwork on children Sales AssociateBig Lots - Killeen, TXOctober 2021 to Present Sales Customer service Unload truck Furniture Greeted customers in a friendly manner Maximized sales transactions Restocked merchandise Organized new merchandise Responsible for general cleaning Helped ensure customer satisfaction Responsible for resolving all customer complaints Communicated with customers over the phoneToddler TeacherKingdoms treasures learning center - Killeen, TXMay 2022 to June 2022 feeding the kids Changing diapers Potty training Teaching different activities Caring for kids between ages of infants and 10 year olds Cleaning classroom Engaging in playtimeRemote Customer Service RepresentativeTeleperformance - Killeen, TXMarch 2021 to September 2021 Incoming calls Help with questions / bills Transfers Credits Customer service Assisted customers with a warm and professional attitude Handled emails, inbound calls, and outbound calls Kept records of customer complaints Interacted with customers through live chat Assisted customers with questions Managed customer accounts Wrote call center scripts Assisted with technical support duties Handled billing issues and order inquiriesCrew memberDairy queen - Angleton, TXJuly 2020 to February 2021 Take orders on headset and upfront Dishes Grill Icecream Bussed tables Took cash and credit card payments Prepared food and stocked the freezer and fridge Maintained area and store cleanliness Provided customer service with a smile Restocked supplies Answered and made phone calls Answered customer questions Greeted and served customers Worked well in a fast-paced, high pressure environment Customer Service RepresentativeFamily Dollar - Angleton, TXJuly 2020 to February 2021 Cash handling Stocking Unloading truck Greeting customers Facing items Customer service Answering phone calls Responsible for general cleaningSales AssociateHarbor Freight Tools USA, Inc. - Killeen, TXSeptember 2018 to April 2019 facing items load and unload truck janitorial clean around store and register customer service stock cash handling Greeted customers in a friendly manner Processed customer transactions Handled returns and exchanges Restocked merchandise Monitored inventory Organized new merchandise Responsible for general cleaningCustomer Service RepresentativeMurphy USA - Angleton, TXJuly 2015 to October 2015 Cash handling stocking merchandise unload truck take orders count money open and close customer service Performed data entry for shipments and orders Assisted customers with a warm and professional attitude Resolved customer information and complaints Responsible for cashier dutiesCSA - Customer Service AssociateHEB - Angleton, TXFebruary 2015 to June 2015 bagger carry out janitorial stocker parking lot attendantCashierWalmart - Killeen, TXSeptember 2014 to January 2015 cash handling Open and close Customer service janitorial carry outs cart pusher Greeted customers Resolved customer complaints Answered customers' questions Worked the cash register Stocked shelvesEducationHigh school or equivalentRichard milburn academySkills Retail Sales (4 years) Customer Service (3 years) Crew Member (2 years) Food Service (2 years) Hospitality Experience (1 year) Cash Handling (6 years) Load & Unload (2 years) Childcare (2 years) Childcare Cash handling Teaching Experience with children Serving Customer support Sales Customer service Technical support Live chat Cold calling Retail sales Restaurant experience Cash register Load & unload Hospitality Account management Insurance salesLanguages English - FluentCertifications and LicensesFood Handler CertificationNovember 2022 to September 2024CPR CertificationOctober 2022 to October 2024First Aid CertificationAugust 2022 to April 2024

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