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Click here or scroll down to respond to this candidateName: VAMSHI REDDYMobile: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESummary:Overall 11 years of experience as an IT professional, committed to maintain cutting edge technical skills and up-to-date industry knowledge including 9 years of experience as a Salesforce Developer, lightning developer and Administrator.9+ years of extensive knowledge of Salesforce.com CRM and its Development Life Cycle.In depth understanding of CRM business processes like Campaign Management, Lead Management, Order Management, Account Management, Opportunity Management, Support Process and Forecasting.Good knowledge of Case Assignment, Knowledge Management and Case escalation rules.Developed Case Management for Financial Service cloud and customizations using Lightning web components.Experience in data migration from Legacy Systems using Data Loader, and Informatica.Expertise in SFDC Development using Lightning Application, Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Indexes, Lightning Web Components, Aura components and Tabs.Tested apps by appending multiple components to a Lightning Application thereby deployed applications from Sandbox to Production.Expertise in diversified Sales domain like Configure - Price-Quote, Contract Management, Revenue Management & Integrated CPQ system with multiple CRMs like Salesforce and CRM On Demand.Implemented Quote-to-Cash solution using Salesforce CPQ, depth understanding of the data model and functionality.Configured and maintained User profiles, role hierarchy, sharing rules and Security, Password policies.Understanding how to Create service resources and service crews that represent your field service technicians in Field Service Lightning (FSL) app and add details about their skills, service territories, and availability.Experience in developing Client-specific solutions on force.com platform using Apex Classes and Triggers, Web service API, Force.com IDE, Validation rules, SOQL and SOSL.Extensive experience in using Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Process in Salesforce.com.Worked extensively on Advanced Approvals, depth understanding of Approval Rules and Approval Process.Worked with business owners to understand their Salesforce CRM applicationExpertise in solutioning issues on currencies and price book.Working knowledge in generating Reports, Dashboards, customized reports and analyzing the data in Salesforce.Acquainted and well versed with CRM processes like Sales, Customer Service and Customer Support, Business Processes and recommended solutions to improve their processes using SFDC.Extensive experience in implementation of Salesforce Chatter.Good experience in creating Object/Tab/Field, Formula, Record Types, Folder Management, Activity Management, Queues, Groups and Analytical Snapshots.Expertise in developing, deploying and integrating Salesforce.com CRM.Experience in using different tools - Apex Data Loader, Import Wizard, SFDC Data Export, Mass Delete etc.Experience in Quote -to Cash tool, CPQ and integration.Expertise in analyzing and documenting the workflows and functionality of existing systems, preparing presentation materials for all levels of management.Good Understanding of both business processes and technical development.Experience in Database Design, functions, triggers, DML SQL queries.Able to build and maintain strong partnerships with the various business partners in the organization by providing Salesforce expertise, consulting, and mentoring.Extensively worked on Salesforce.com sandbox and production environments including creating Sandboxes and refreshing them from time to time. Deployment between Production and Sandboxes using Eclipse, Force.com Migration Tool and Change set.Experience in deploying AppExchange applications and integrating with third party applications.CertificationsSalesforce.com Certified Force.com Developer (DEV ***)Salesforce.com Certified Force.com Administrator (ADM ***)Technical SkillsSalesforce ToolsForce.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Excel Connector, Force.com Platform (Sandbox and Production), Force.com Migration Tool.Lightning DevelopmentSalesforce Lightning Design System, Lightning Web Components, Aura Framework, JavaScript Controllers, Server-Side Controllers.Salesforce TechnologiesLightning Application, Apex Language, Classes, Triggers, SOQL, SOSL, Visual Force (Pages, Components and Controllers), Apex Data Loader, S-Controls, Apex Web Services, AJAX, Dashboards, Analytic Snapshots, Custom Objects.Operating SystemsMS Windows, UNIX, LINUX, Mac OS-9/10Programming LanguagesC, C++, ApexWeb TechnologiesXML, HTML, Angular JS, JavaScript.MethodologiesAgile, Scrum, Waterfall.ToolsCopado, Dell Bomi, Eclipse, SQL Enterprise Manager, SQL Query Analyzer, AQT, ER-Win, MS Visio, Power Designer, VS code and Edit PlusSr Salesforce Technical Lead (Admin/Developer) Feb 2022 - PresentCitizens Bank, RICurrently working remote- Chicago, ILResponsibilities:Experience in building modern Enterprise Lightning Apps combining Lightning Design system, Lightning App Builder and Lightning components.Managed a team of five developers for one year as a Lead.Created Lightning App Pages, home pages, custom tabs integrating the custom Lightning components for navigation to custom screens.Created multiple Lightning components and server-side controllers to meet the business requirements. Built admin capability using custom metadata and custom objects to modify any required field inputs on the custom screens.Minimized code in Java Script controllers by adding reusable functions in Helper component.Worked on security and sharing settings on object level, field level and record level for different users, different roles in the Organization and based on custom permissions.Worked on integration of instances using Apex REST API callouts and parsed JSON responses provided by third-party systems connected via REST inside Apex classes.Created Lightning components and leveraged Apex controllers to make a call for external request to retrieve data from various APIs and display the data on to the components.Created Screen flows, Record Triggered flows and Scheduled flows to update records and trigger email notifications. Leveraged email alerts, email templates and apex classes to capture email notifications sent out.Worked on Financial Services cloud, configured Financial Services Cloud Package in Salesforce Instances. Configured financial account roles and financial goals.Configured analytics dashboards embedded directly into the Financial Services Cloud.Developed the Financial Services Cloud components used to build a Customer Community.Configured Action plan templates and action plans. Developed Action Plans List Lightning component.Data Loaded financial accounts, financial account holding, and financial summaries from Legacy systems into Salesforce. Worked with the Financial service cloud to integrate the business model and to increase the productivityConfigured Financial Services Cloud Package in existing Salesforce Instance. Configured financial account roles and financial goalsCreated the future state architecture and roadmap for the financial accounts servicing channels including credit cards, loans, deposit accounts using the force.com, financial service cloud & micro-services.Deployed Code using Copado to the higher environment also used back promotion feature.Experience in using Copado for deploying the code from sandbox to Production.Worked in GIT version control systems to keep the history of developed files and involved in Code Review to maintain standard of Apex code.Well adapted to Agile environment.Environment: Saleforce.com platform, Java Script, HTML, CSS, Apex Language, Visual Force, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Platform EventsSr. Salesforce Developer May 2021 to Feb 2022Moodys New York, NYResponsibilities:Experience in building new Applications with the Lightning App Builder and Lightning components.Created Apex methods for the lightning controller and helper methods to perform DML operations on the Invoice records.Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.Worked on security and sharing settings on object level, field level and record level for different users, different roles in the Organization and based on custom permissions.Strong experience in implementing lightning design systems.Worked on customization of service cloud console by embedding visual force pages in custom console components, highlight panel and interaction log.Hands on experience on Lightning Components, Application and Events creation using AuraFramework, Aura enabled controller and implemented controller logics.Implemented Salesforce Service cloud for implementing Contracts, Case management and Asset administration for its business on Salesforce cloud platform.Worked on configuration enhancements for CPQ and CLM (Contract Lifecycle Management).Developed clause libraries and contract templates and worked on approvals while implementing CLM.Worked on X-author configuration with Salesforce Experience of integration of DocuSign with Salesforce CLM.Worked on Omni channel establishment for Cases and other custom object into a work item.Customized the Omni-Channel widget using the necessary objects by making agents available to receive work based upon skill level and created custom user presence statuses for Supervisors to monitor those using Omni-channel Supervisor configurations.Configured routing configuration for Omni channel for the queue which are pushed to the agents. Also worked on Salesforce Anywhere (Quip) integrations.Helped the sales team to create Agreements & Contracts from Approved Quotes. Worked on the life cycle of contracts, configured auto renewal of contracts and add-ons and upgrades within a contract using CLM and CPQ.Experience working with conga composer and creating conga templates and quick merge links. Worked on Conga composer to create pdfs of Agreement documents dynamically based on the value of the Quote Lines and send it to the customer.Worked on Apex classes which create Tasks and Opportunities on the contract records, calculating timecards on Projects both synchronous and asynchronous.Developed Cascading style sheets (CSS) to create effects in Visualforce pages.Worked extensively on amendments and renewals process and designed the pathway to establish a flow for sales rep to use which are not supported by CPQ.Developed Apex classes and triggers for various functional needs in the application and worked in improving existing Apex code.Developed Apex classes, components, & VisualForce pages using HTML, CSS and JavaScript for front end validation and Apttus cart.Worked with Apex Scheduler to invoke Apex classes at regular intervals.Worked on integration of two instances using Apex REST API call-outs and parsed JSON responses provided by third-party systems connected via REST inside Apex classes.Experience in building new apps with the Lighting App Builder and Lightning web components.Added Lightning Component to Lighting Pages and Record Pages.Used AutoRabit and Gearset for Data Metadata deployments, CI/CD Pipeline.Worked in GIT version control systems to keep the history of developed files and involved in Code Review board to maintain standard of Apex code.Worked in a Scrum- Agile environment.Environment: Saleforce.com platform, Apttus CPQ, Apex Language, Visual Force (Pages, Components, Controllers & Extensions), Data Loader, CSS, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Approvals, Service channel.Sr. Salesforce Developer July 2019 to April 2021Bluebeam Pasadena, CAResponsibilities:Worked with Product Owner & business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects and tools.Experience in building new Applications with the Lightning App Builder and Lightning components.Created Apex methods for the lightning controller and helper methods to perform DML operations on the Invoice records.Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.Worked on security and sharing settings on object level, field level and record level for different users, different roles in the Organization and based on custom permissions.Developed Cascading style sheets (CSS) to create effects in Visualforce pages.Strong experience in implementing lightning design systems.Worked on customization of service cloud console by embedding visual force pages in custom console components, highlight panel and interaction log.Implemented Sales force Development Cycle covering Sales Cloud, Service Cloud, Call Center, Chatter & App-exchange applications.Hands on experience on Lightning Components, Application and Events creation using AuraFramework, Aura enabled controller and implemented controller logics.Worked on extending standard sales cloud objects like Account, Contact, Lead and Opportunity.Implemented Salesforce Service cloud for implementing Contracts, Case management and Asset administration for its business on Salesforce cloud platform.Worked on Salesforce application and Sales cloud using Quote-to-cash and Quote Proposals and Salesforce CPQ.Worked on configuration enhancements for CPQ and CLM (Contract Lifecycle Management).Developed clause libraries and contract templates and worked on approvals while implementing CLM.Demonstrated proficiency in using Marketing Cloud Automation Studio and Journey Builder forcomplex real-time marketing workflows.Worked with business owners to understand their salesforce marketing cloud application requirement.Developed and executed marketing campaigns using marketing clouds email studio.Having good experience with journey builder, content builder, Automation Studio, and AudienceBuilder in Marketing Cloud.Worked on X-author configuration with Salesforce Experience of integration of DocuSign with Salesforce CLM.Configured routing configuration for Omni channel for the queue which are pushed to the agents. Also worked on Salesforce Anywhere (Quip) integrations.Worked on Commerce Cloud and Demandware.Worked on integrating Salesforce Instance with E-Commerce (Cloudcraze).Developed e-commerce application using open source development (WebSphere commerce to MicroService Architecture).Worked on Omni channel establishment for Leads and other custom object into a work item.Customized the Omni-Channel widget using the necessary objects by making agents available to receive work based upon skill level and created custom user presence statuses for Supervisors to monitor those using Omni-channel Supervisor configurations.Worked on Apex triggers and Visualforce Page to Customize the CLM product for the sake easy access for the sales team.Helped the sales team to create Contracts from Approved Quotes. Worked on the life cycle of contracts, configured auto renewal of contracts and add-ons and upgrades within a contract using CLM and CPQ.Built the Product catalog from scratch based on business requirements. Worked on Apex classes, custom controllers, and test classes as well.Constant involvement in exploring apex change apps and using the apps wherever necessary. Used apps like Apttus, target, Cloud Converter, Chatter un-follow rules, Field Trip, Conga Composer, AKARD, DocuSign etc.Experience working with conga composer and creating conga templates and quick merge links. Worked on Conga composer to create pdfs of Quote documents dynamically based on the value of the Quote Lines and send it to the customer.Created Lightning components using Lightning Web Components, and the original model,Aura Components.Worked on Price Rules, Product Rules, Contracted Pricing Discount schedules, Product Configuration, Orders, Quotes and Contracts to satisfy business requirements.Working on Salesforce Field Service Lightning.Worked on the data model involving CPQ objects which helped the sales team to track customer owned assets and subscriptions.Worked on Apex classes which creates Task records and opportunities on the contract records both synchronous and asynchronous.Worked extensively on amendments and renewals and created visual force pages to establish a flow for sales rep to use which are not supported by CPQ.Integrated Google Analytics with our self-service site to track search activity such as article views, page views and object views on the communities.Used Google analytics to create custom reports based on the page activities and dashboards to track the usage.Used Jira to synchronize between Salesforce automatically created Salesforce cases from Jira.Developed Apex classes and triggers on Force.com for various functional needs in the application and worked in improving existing Apex code.Developed Apex classes, components, &Visual Force pages using HTML, CSS and JavaScript for front end validation and CPQ Quote Line editor.Worked with Apex Scheduler to invoke Apex classes at regular intervals.Worked on integration of two instances using Apex REST API call-outs and parsed JSON responses provided by third-party systems connected via REST inside Apex classes.Using Apex REST API call-outs, Integrated Legacy custom app to Salesforce Instance. Also used Bomi integration tool to integrate NetSuite and Salesforce Instances.Experience in building new apps with the Lighting App Builder and Lightning web components.Added Lightning Component to Lighting Pages and Record Pages.Used Proodly Mover and Gearset for Data Metadata deployments, CI/CD Pipeline.Worked in GIT version control systems to keep the history of developed files and involved in Code Review board to maintain standard of Apex code.Worked in a Scrum- Agile environmentTroubleshooting and configuring Data Loader operations and running the Data Loader in batch mode.Environment: Saleforce.com platform, Salesforce CPQ, Apex Language, Visual Force (Pages, Components, Controllers & Extensions), Data Loader, CSS, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services.Salesforce Developer/Administrator Nov 2018 to July 2019Bristol Myers Squibb Seattle, WAResponsibilities:Worked with sales team & business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).Experience in building new Applications with the Lightning App Builder and Lightning web components.Used Salesforce Lightning Inspector to debug the lightning components during the development process.Used Salesforce1 simulator during the development to test if the lightning components works properly on the mobile device.Created multiple Lightning Components, added CSS and Design Parameters that makesthe Lightning component look and feel better.Created Apex methods for the lightning controller and helper methods to perform DML operations on the case records.Worked on Apttus CPQ configuration and integration.Worked on Salesforce application and Sales cloud using Quote-to-cash and Quote Proposals and APPTUS CPQ.Experience developing solutions for the Apttus Contract Lifecycle Management (CLM) and Configure, Price Quote (CPQ) systems including X- Author for Word &Excel, development of clause libraries and contract templates.Provide training and coaching in the use of CPQ CRM systems. Identify training and development gaps and create plans to address.Agile Development Methodology was followed for the implementation.Used Jira to synchronize between Salesforce automatically created Salesforce cases from Jira.Developed Apex classes and triggers on Force.com for various functional needs in the application and worked in improving existing Apex code.Developed Apex classes, components, &Visual Force pages using HTML, CSS and JavaScript for front end validation.Integrated Apex with External services by making callouts that used SOAP and WSDL.Worked with Apex Scheduler to invoke Apex classes at regular intervals.Worked with Dynamic Apex to access S-Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.Worked on integration of two instances using Apex REST API call-outs and parsed JSON responses provided by third-party systems connected via REST inside Apex classes.Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.Debug Apex script using Debug & System Log Console to find exceptions and execute Governors & Limits.Worked on standard and custom S-objects on the Salesforce.com (SFDC) with a deep intent to meet the requirements and enhancements to the existing system architecture.Implemented Single Sign-On with SAML on force.comWorked on web UI Technologies Angular JS, JQuery, Java Script, HTML5, Ajax, and CSS.Used Visualforce Templates & Placeholders to encapsulate page elements, reused across Visual force pages.Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.Animated client-side user interface elements on a visual Force page using JQuery.Used Force.com web services API to create, update, retrieve & delete data from SOAP web service with java.Added Lightning Component to Lighting Pages and Record Pages.Used ANT script for manual deployments and used CICD with Jenkins for automated deployment.Worked in GIT version control systems to keep the history of developed files and involved in Code Review board to maintain standard of Apex code.Troubleshooting and configuring Data Loader operations and running the Data Loader in batch mode.Used Data Loader from command line and to upload attachments, documents to SalesForce.com and for Bulk apex operations.Creating user interface pages depending on the requirement using JavaScript, Json, Ajax, angular.js, html, bootstrap and css.Used Informatica Cloud Data Loader for passing data, Database to Flat files, Flat Files to Databases, Databases to DatabasesUsed QX change to integrate and manage large volumes of data from the systems.Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Components, Controllers & Extensions), Data Loader, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in.Sr. Salesforce Developer Sep 2017 to Oct 2018Cox Automotive Atlanta, GAResponsibilities:Created and maintained Reports and Dashboards to provide fast access to key business metrics.Worked on writing Apex Triggers and Apex Classes, Batch Apex, Scheduled Apex.Provided development, implementation, and updating focusing on Sales cloud.Ability to analyze requirements, determine, document, and communicate the optimal design/development approach to meet the requirements.Administered, configured, maintained Salesforce.com application user profiles, roles, assigning permissions, generating security tokens, validation Rule, upgrade installation.Defined objects and Field Level Security for different profiles.Wrote an Apex Trigger on Contact for cross object field update for reporting purposes.Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.Web application development for backend using Angular JS with cutting edge HTML5 and CSS3 techniques.Developed Object Oriented JavaScript code and responsible for client-side validations using JQuery.Worked extensively with the business sales and marketing teams for gathering business requirements and effectively communicated guidelines regarding project scope and project estimation timelines on a regular basis.Configuring Email-2-Case customizing the service cloud for various business support groups.Implemented Salesforce Service cloud for implementing Contracts, Case management and Asset administration for its business on Salesforce cloud platform.Performed administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.Created and configured Email templates which were used by users for approval processes and other field updates.Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.Customized Chatter objects and tabs to view progress and discussion on business process.Worked in different sandboxes for development and testing and involved in migrating the code to production instance in installments using Change Set.Configured Chatter to track emails from Outlook to Salesforce.com by following a user.Good Experience in working with Force.com SOAP, Bulk, and REST APIs.Environment: Apex, Force.com platform, Web Services API, Visual Force Pages, Controllers, CSS3, Encryption Fields, Workflow & Approvals, SDFC Service Cloud, Security Controls, Page Layouts, HTML5, Java Script, Reports, Dashboards, Eclipse IDE Plug-in, JQuery, Angular JS, Windows XP, Oracle 10g, Sql server 2008.Salesforce Developer Jan 2016 to Sep 2017Halliburton - Houston, TXHalliburton Company is American Multinational firm. The products used by the company are Sales Cloud, Service Cloud, Marketing Cloud, and Salesforce Chatter. The company uses Salesforce to connect to customers using Salesforce Chatter. The priority of the company is customer satisfaction.Responsibilities:Created and maintained Reports and Dashboards to provide fast access to key business metrics.Worked on writing Apex Triggers and Apex Classes, Batch Apex, Scheduled Apex.Provided development, implementation, and updating focusing on Sales cloud.Ability to analyze requirements, determine, document and communicate the optimal design/development approach to meet the requirements.Administered, configured, maintained Salesforce.com application user profiles, roles, assigning permissions, generating security tokens, validation Rule, upgrade installation.Defined objects and Field Level Security for different profiles.Wrote an Apex Trigger on Contact for cross object field update for reporting purposes.Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.Web application development for backend using Angular JS with cutting edge HTML5 and CSS3 techniques.Developed Object Oriented JavaScript code and responsible for client-side validations using JQuery.Worked extensively with the business sales and marketing teams for gathering business requirements and effectively communicated guidelines regarding project scope and project estimation timelines on a regular basis.Configuring Email-2-Case customizing the service cloud for various business support groups.Implemented Salesforce Service cloud for implementing Contracts, Case management and Asset administration for its business on Salesforce cloud platform.Performed administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.Created and configured Email templates which were used by users for approval processes and other field updates.Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.Customized Chatter objects and tabs to view progress and discussion on business process.Worked in different sandboxes for development and testing and involved in migrating the code to production instance in installments using Change Set.Configured Chatter to track emails from Outlook to Salesforce.com by following a user.Good Experience in working with Force.com SOAP, Bulk, and REST APIs.Environment: Apex, Force.com platform, Web Services API, Visual Force Pages, Controllers, CSS3, Encryption Fields, Workflow & Approvals, SDFC Service Cloud, Security Controls, Page Layouts, HTML5, Java Script, Reports, Dashboards, Eclipse IDE Plug-in, JQuery, Angular JS, Windows XP, Oracle 10g, Sql server 2008.Salesforce Developer/Admin June 2012 to July 2015HSBC Bank - Hyderabad, TelanganaHSBC Bank provides high quality banking products and services like Consumer banking, corporate banking, investment banking, mortgage loans, credit cards, asset management and wealth management. Treasury Post Payment system is initiated by Financial Management Service for post-payment processing, handling massive amounts of data to store, analyze, convert and process seven years of Payments and Payee data. The different departments can access the post payments, individual and business data records of HSBC customers. This system also provides different kind of fraud analytics which helps in finding the fraud payments and the suspect list thereby saving lot of money to Deutsche customers.Responsibilities:Involved in Salesforce.com Application Setup activities and customized the apps to match functional needs.Worked in three different production instances within the organization, involved in various configuration and setup activities and in production support.Worked in Financial Service cloud and customer portal using Salesforce CRM.Worked in |
