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Click here or scroll down to respond to this candidateCandidate's Name
Street Address N. Chesterfield Rd Apt, 5Columbus, OH Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEQualitiesGreat interpersonal skills, customer oriented, high-energy, hands-on professional, with a successful background in Business Administration and Property Management. I am willing to learn anything and everything possible to make myself invaluable to your company. I enjoy working in various roles, individually, as part of a team and as well as team leader. My professional experience and training have led me to become proficient in administrative assisting, property management software as well as Microsoft Office management. My experience of 18 years in customer service has also given me, team player, attention to detail, respect for compliance in all regulated environments, management skills and other administrative skills and software programs required for your open position.Work Experience2/24 Present Multi-Property ManagerGriggs Village -Part-Time Property ManagerWildwood Village- Part-Time Leasing AgentMandy Mead, Regional Manager, 937-718-1573Property Manager; Responsible for managing a 44-unit Senior Citizen Community. Daily operations include but are not limited to; rents, delinquency, prepaid accounts, annual recertification, resident concerns and work orders. Bill and invoice payments, property reports and budgeting reports. The property is currently undergoing a minor renovation project which I am overseeing the process of completion as a Project Manager working alongside ownership. Attend weekly manager meetings with my Regional and OAC meetings regarding relocation and renovation project.At Wildwood, I am the face of the front office and handle all leasing functions, resident requests, phone and emails, situations and concerns. Entering and closing out all work orders for the maintenance team. Scheduling all appointments to complete required paperwork. Sustaining the waitlist and application submissions. Working hand and hand with section 8 caseworkers to correctly submit RTA packets.11/20 -2/24 Wildwood Village Apartments2895 La Vista Dr.Columbus, OH 43204Josh Hale, Property Manager, 614-274-3892Duties:Assistant Property Manager; Promoted to Relocation Coordinator; As the Assistant Property Manager I was solely responsible for completing all resident Annual Recertifications, Interim Certifications, and file audits. Staying in compliance with HUD and Federally Subsidized Programs procedures and regulations. Overseeing the role of the Leasing Agent and Maintenance and ensuring the team is equipped with all the help necessary to operate.As the Relocation Coordinator my sole responsibility was to coordinate a 100% property renovation project for a 272-unit property. I relocated current residents around on the property while construction implemented renovations to an entire building consisting of 6-12 attached units both townhome and garden style apartments. I was the liaison between the residents, KMG Prestige (Property Management Company), Redwood (New Owners) and Ruscilli (Construction) to ensure a smooth renovation process. This process consists of weekly reports and meetings between all companies. Resident communications and orchestrating their entire relocation process. Mapping out all 12 Phases of the project that consist of moving 6 buildings of 6-12 units within days. Ensuring all deadlines were met and the project is completed within 12 months. Scheduling movers, pest control, and cleaners per each Phase/Move. Communication with utility companies, help resource companies, hotels and various other vendors and outside agencies.Work Gap COVID/Family Emergency07/19 4/20 Space Shop Self Storage1000 E Dublin Granville Rd, Columbus, OH 43229Heather, Regional Manager, 614- 396-9800Duties:Property Manager; In charge of all acquisitions regarding opening a new branch in the Northern Region. Space Shop Self Storage is a company based out of Atlanta; this was the first store in this Region. My main responsibility was to get the store fully functioning and occupied. I installed and established the storage unit floor plan in the database, using constructions blueprints. Ensured all systems were fully installed, functioning and ready for business. Set up all office equipment, staged all merchandise and office dcor using the authorized layout. I recruited vendors, employees, prospects and local business. Completing all day-to-day operations, customer service was top priority and started a fleet of U-Haul Truck Rentals. I oversaw the budget, rentals, rents, collections, auctions, occupancy, evictions, bank deposits, security functions, equipment, inspections, and cleaning.08/17- 06/19 Regency Arms Apartments2898 Parlin DriveGrove City, OH 43123Holli Charles, Property Manager, 614-875-7170Duties:Assistant Property Manager: Daily responsibilities include resident customer service regarding their accounts. Rolling the property date and clearing out any task within OneSite. Putting out any property fires/complaints and taking calls to help our leasing team. Monthly, I create and maintain our lease renewal log, submit all rent no later than the 5th of each month. Create 3-day letters for residents that have not yet paid, create credit/balance letter and send out to residents. Send unpaid resident to the attorney for eviction filing. Maintain our delinquency/prepaid reports. Close out all finial account statements, as well as conduct all the move out inspections. Maintain and report to the property manager and reginal manager several other property reports. Check emails and help leasing agents with training and coaching.05/16- 08/17 Regency Arms Apartments2898 Parlin DriveGrove City, OH 43123Holli Charles, Property Manager, 614-875-7170Duties:Leasing Consultant: My essential responsibilities were to check voicemails first thing in the morning and throughout the day. Submit work orders, check emails, and daily appointments. Responsible for completing all Annual Re-Certifications in a timely fashion. As well as ensuring compliance (the tickler) was complete and up to date with verifications. I ensure our residents accounts in our Yardi system are accurate and up to date. I provide our prospects and valued residents the best customer service experience by immediately greeting all that come in the door, as well as answering the phone. I also take prospects on tours of our available units. I am responsible for renting out our apartments. In the evening, I close all model units.07/15-05/16 Wildwood Village Apartments2895 La Vista Dr.Columbus, OH 43204Tammy Adkins, Property Manager, 614-274-8392Duties:Assistant Property Manager: My responsibility was to complete the entire Annual Re-Certification process. Provide our residents with the best customer service as well as complete all their work orders, complaints, and needs. Each month I was responsible for using the OneSite system for rent rolls, delinquent reports, CMHA payments, entering in rent payments and completing and distributing monthly utility checks to all applicable residents. I also maintained the compliance of our filling system for each resident yearly/interim paperwork. Also, as paid all bills and invoices through Nexis Payables.04/14-06/15 Vectra Visual3950 Business Park Dr.Columbus OH 43204Eric Aubrey, Supervisor, 614-351-6868Duties:Receptionist/ Customer Service Rep/ Accounts Payable; I started here as the receptionist taking inbound calls and transferring them to the proper personal or company sales rep. Created meeting schedules through our Outlook program and ensured the best treatment was provided to our guess. I then moved over to the customer services department entering in Sherwin Williams purchase orders. Via fax I would complete the orders and get the product shipped out to them in a prompt fashion. I was then asked to join the accounting team as the Accounts Payable rep. Responsibilities were to process invoices to pay all our vendors. Pay all the companys bills in a timely fashion and get files ready for yearly audits. I also made sure that Payables accounts balanced out each month and ran various reports for my supervisor.07/14-10/14 Solutions Staffing Corp.1237 Dublin Rd. Columbus OHKelly Stinedurf, Supervisor, 614-732-580 ext. 2Duties:Registration Admin: Completed all registration procedures necessary for all applicants to obtain employment. This included gathering identification and entering them into our database, running background checks and drug testing, and helping with completion of applications. I also accurately prepped applicants with orientation videos and documentation.06/12- 02/13 Party City3565 W. Broad St.Columbus OH. 43228Duties:Team Lead/ Supervisor; opened and closed the store, managed the stores regulations, and supervised team associates. Handled multiple cash register functions, counted down registers, and entered paperwork into our database. I participated in store meetings and walk-throughs with District Managers. Traveled to other stores and managed them as well. I also did floor sets and expressed great costumer service.08/08-01/09 Binns Elementary1080 Binns Blvd.Mrs. Edwards, Principal, PHONE NUMBER AVAILABLEDuties:Instructional Assistant (Internship); assisting teachers in their classrooms with story time, testing, and projects, I went from kindergarten-5th grade. I also helped the secretary in the office plus worked hand and hand with the principal. Other tasks include answering phones, copying, filing, accompanying teachers with copying and making class packets. I also helped with sick and hurt children.04/06-05/07 Avenue3365 Cleveland AvenueMrs. Terrie Lewis, Store Manager, 614-262-8581Duties:Co. Manager: opened/closed the store, did all transactions on register, trained new employees, answered phone/conference calls, situations, plus managed inventory.Education and AwardsObjective: Administrative Assistant and learning all aspects of Property Management. Diploma received from Westland High School with Honors.Attended: Phoenix University; completed 3 years towards a bachelors degree in business administration and management. Interested in achieving a Real Estate License.ReferencesJoshua Hale, Property ManagerWildwood Village ApartmentsPHONE NUMBER AVAILABLEMandy Mead, Regional ManagerKMG Prestige Inc.PHONE NUMBER AVAILABLEHolli Charles, Property ManagerRegency Arms ApartmentsPHONE NUMBER AVAILABLEOther experience as requested |
