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Street Address 2nd Ave. SE #1, Spencer, Iowa PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYFor Casey's, my responsibilities included hiring, training, and scheduling employees as well as maintaining a positive work environment. I was in charge of monitoring sales performance and implementing strategies to achieve sales and goals. I maintained inventory levels and was in charge of ensuring the store is visually appealing. I enforced company policies and solved customer issues. I assigned tasks to different workers and monitored sales activities.In television, I was a qualified journalism and mass communication professional, with experience working in different TV broadcasting roles that includes filming with TV studio and remote cameras and running audio equipment. I am able to highlight my real life experience in an education setting that helps relate textbook topics to industry positions. Earning my Masters degree in Journalism and Mass Communication has given me the additional educational background and experience in skills, such as writing, interviewing, mentoring, communication, and Microsoft Office Word and PowerPoint.EDUCATIONIowa State University, Ames, Iowa May 2017Master of Science Journalism and Mass CommunicationThesis: Challenges African-American graduate students face at Iowa State UniversityBachelor of Science Speech Communication Dec 1987Emphasis in Television Production and additional coursework in radio and filmRELATED WORK EXPERIENCECaseys General Stores May 2020-April 2024Execute Caseys strategic initiatives, drive sales, and maintain quality and service standardswithin the store Ensure the store is stocked and clean so we can continue to build strong relationships withour guests and communitiesHire, train, develop, and supervise new Team Members in the Caseys Way!MentorModel and coach to Caseys CARES values (Commitment, Authenticity, Respect, Evolving, Service)Manage labor budget and fulfill staffing needs for regular hours, as well as special events or high traffictimes. Ensure the scheduling system is kept up to date, schedule is timely prepared and posted, and all scheduling updates are appropriately communicatedOversee and ensure completion of daily bookwork, Daily Store Walk, Daily Task Lists required accounts,audits, and merchandise orders; manage inventory and Direct Store Deliveries (DSD). Ensure asset protectionprocesses and audits are completed to protect company assetsPartner with the District Manager and store leadership team to develop Store Action Plans to support the business in response to key performance indicators and profit and loss (P&L) statements.Attend and successfully complete all job trainings and assessments, including ServSave Food Protection Manager where applicable, and ensure Team Members complete required trainingsWOI-TV 5 2018-2020Lead Camera OperatorAudio OperatorWHO-TV 13, Des Moines, Iowa 1994-1996Production AssistantOperated lead camera, audio and teleprompter controls for live broadcastsCollaborated with the sports director in the production of sports teasesMet deadlines to ensure broadcasts were run successfullyPortrayed occasionally in various segments of feature stories for the news departmentWOI-TV 5, Capital Communications, Ames, Iowa 1993Master Control OperatorOperated and maintained the stations TCS 2000 commercial cart machineMaintained input/output television signal, uplinked feeds to other affiliatesPerformed playbacks of sit-coms on a daily basisWOI-TV 5, ISU Broadcasting Corporation, Ames, Iowa 1990-1991Camera OperatorOperated camera for 5:00 pm., 6:00.pm., and 10:00.pm. newscastsPerformed Instant Replay for ISU Basketball Christmas Classic via ESPNControlled parabolic microphone for ISU Football games via Mountain Mobile ProductionDirected playback of videotapes regularly during the Midday show & 1 and 2 videotape sit-comsWOI-TV 5, Iowa State University, Ames, Iowa 1988-1989Master Control Operator / Audio OperatorOperated audio board for 6 am. news broadcastMaintained input/output television signal, uplinked feeds to other affiliatesOperated and maintained the stations TCS 2000 commercial cart machineRELATED GRADUATE EXPERIENCEIowa State University, Ames, Iowa 1994Graduate Assistant- Television Production Course AssistantMentored current local TV personalities, such as Jacqui Jeras and Sonya HeitshusenInstructed students on the basics of television production for assigned course lectureWORK EXPERIENCEStaples, Ames, Iowa 2010-2013Sales AssociateTrained new employees on company procedures and policiesGreeted and assisted customers enthusiastically to ensure great customer serviceBalanced cash register daily to meet company standardsAccess Direct Telemarketing, Ames, Iowa 1999-2000 TelemarketerReceived inbound calls from customers to inform them of business products or services, while establishing rapport |