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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEWork ExperienceEmployer: F.H. Furr Jan 2024 presentPosition: Apprentice Plumber, full-time Lorton, VACompleted 8-week hands-on training program that included comprehensive wet lab work supervised by licensed plumbers and ride-alongs with experienced techniciansUtilize in-house sales techniques to complete home inspections for members and scheduled service callsInteract directly with customers to provide recommendations and estimates and to schedule services, with an emphasis on same-day serviceDocument summary of observations and recommendations, pricing estimates, and customer satisfaction after each home inspection using report template in client databaseSupport certified technicians as a trainee to complete work on water heaters, sump pumps, toilets, faucets, water treatment, pipe repair, and other residential plumbing servicesResponsible for 12 company-provided box truck, including maintaining inventory of all supplies related to service callsWork closely with dispatch and plumbing department management to receive and complete 3-5 jobs per day in the greater DMV areaEmployer: Urban Mattress Feb 2021 Nov 2023Position: Senior Delivery & Warehouse Associate, full-time Vienna, VALed 2-person team to prepare and deliver mattresses, box springs, and/or bed frames; maintained warehouse inventory and organization; and coordinated for future workflow with general manager and ownerPlanned and executed between 5-10 delivery runs per day, ensuring the route maximized efficiency and met customer needsAssembled and disassembled bed sets to install new furniture at customer direction and removed any discarded itemsCommunicated directly with customers to fulfill delivery and installation and to promptly address issues or concernsOperated and oversaw maintenance of 16 box truck to complete deliveries in the greater DMV and surrounding areasReceived and logged 50+ pieces of inventory every other week, rearranging stock on a regular basis to accommodate variable quantityPerformed weekly inventory check, rotated stock between storefront and warehouse, and transported discarded items to waste management facilityEmployer: CE Mid-Atlantic Oct 2020 Nov 2021Position: Counter Sales & Warehouse Associate, full-time Woodbridge, VAProvided customer service and sales support as part of a 2-person counter team with an individual focus on managing warehouse inventory and organization for an HVAC wholesale distributorServed an average of 15-20 in-store customers and 10-20 phone/IM customers per day: building system orders, identifying system/parts match-ups, acquiring replacement parts, and following-up on previous inquiriesNavigated extensive in-house database to locate and update records with accuracy and careful attention to detailReviewed 40+ daily financial transactions and reconcile errors prior to closing the registerReceived and unloaded 10-15 HVAC systems per day along with additional system accessories, while checking for defects and missing items before logging inventory and stocking shelves using a forkliftPulled 15+ orders per day for in-store customers and assist with loading them into private vehiclesFulfilled inter-store transfers by determining best shipping method, staging items for shipment, and inputting tracking detailsMaximized warehouse efficiency to facilitate weekly store inventory audits and bi-annual enterprise inventory auditsEmployer: Johnstone Supply May 2018 July 2020Position: Warehouse Worker, full-time Alexandria, VAFunctioned as the sole member of warehouse stock team and as a back-up delivery driver and counter staff for an HVACR wholesale distributorArrived prior to public opening hours to receive and unload 5-8 pallets per day, working autonomously in a large space to organize warehouse stock layout and placementMaintained accurate inventory data of all shipments using manual processes, checked for missing items and defects, and labeled each item with its part numberAssembled 20+ unique orders per day for in-store customers and for delivery to repair service providers and worksites by securing items on pallets and loading them onto a truck using a forkliftServed as back-up delivery driver and operated 16 box truck several times per week to complete deliveries in Virginia, Maryland, and the District of ColumbiaCovered for counter staff when necessary to perform various retail transactions in-store: taking phone orders, billing out customers using PoS system, accepting returns, and fulfilling warranties Employer: R.E. Michel Mar 2017 May 2018Position: Warehouse Worker & Driver, full-time Fairfax, VAServed as a member of a 3-person warehouse stock team and as the sole delivery driver for an HVACR wholesale distributorReceived and unloaded 10-15 pallets per day, stocking store shelves and warehouse shelves in an orderly mannerRecorded inventory data of all shipments manually, checking for missing items and defects, and label each with its designated part numberProcessed 5-10 unique orders per day for delivery to repair service providers and directly to worksites by securing items on pallets, loading them onto a truck using a forklift, and billing out invoice(s) via PoS systemOperated 16 box truck on a daily basis to complete deliveries in Virginia, Maryland, and the District of ColumbiaPerformed various retail transactions in-store, as necessary: accepting returns, and fulfilling warranties Employer: Two Men and a Truck Jun 2016 Apr 2017Position: Mover, full-time Alexandria, VAMoved an average of 50-75 items as part of a small team to and from houses, apartments, and storage unitsPacked individual items in boxes, including wrapping or padding as necessary to prevent damagesDisassembled, wrapped, and reassembled large furniture piecesLoaded commercial moving truck, independently lifting and maneuvering items up to 100lbsCommunicated directly with customers to provide a high level of customer service, such as coordinating arrival time and destination, resolving conflicts, and reporting damage claims Employer: Self-employed Nov 2015 Jun 2016Position: Independent Day Laborer, contract New York, NYStripped wallpaper/paint from walls, wipe down walls and apply plaster (sanding as necessary), and repaint neatlyRemoved carpeting, padding, and all hardware (e.g. nails and staples) from flooringPerformed basic plumbing, such as caulking and sealing bathroom fixtures, tightening pipes, and cleaning drains with snakes and chemical productsActed under the close supervision of more experienced workers to perform boiler maintenance and to monitor and repair electrical componentsDisposed of debris safely and return all spaces to their original, clean state by sweeping, mopping, and power washingEmployer: Mark Greenberg Real Estate Company Jul 2010 Oct 2015 Position: Porter & Doorman, varied by assignment New York, NYSupported superintendents in various co-op buildings ranging in size from 100 to 300 units as full-time and part- time porter and/or doorman reliefOperated trash compactor independently and disposed of rubbish properlyCleared snow/debris from entry, steps, sidewalks, and other areas the building was responsible for maintainingSwept, vacuumed, and/or mopped common areas, including the lobby, hallways, and storage areasMowed garden and performed other minor landscaping tasks to keep landscaping tidyPerformed basic maintenance tasks: fixing small appliances, changing light bulbs, painting walls, assembling light carpentry projects, etc. using a variety of manual and electric toolsProvided relief for desk concierge, receiving deliveries, distributing packages, announcing guests, and responding to resident concerns or inquiriesEducation & CertificationsForklift Operator, work place certified Jun 2017U.S. Department of Transportation Medical Certification for Commercial Driver Mar 2017 May 2021 OSHA 10-hr General Safety and Health Certification Nov 2015 Borough of Manhattan Community College Attended Aug 2010 Jun 2012 |
