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EMAIL AVAILABLEPHONE NUMBER AVAILABLEI have effectively managed lease and rental agreements and have experience in handling tenant inquiries and complaints. I have skills in implementing marketing strategies, managing tenant transitions, and conducting regular property inspections. I am proficient in maintaining accurate tenant records, negotiating, and enforcing tenant rules, and promptly handling maintenance requests. I have experience in selling real estate, sales leadership, project management marketing, and cold calling.EMPLOYMENTJanuary 2024 = April 2024 Hyacinth Aids Foundation Jersey City, NJEmergency Financial SpecialistAchieved success with helping customers / clients in need with utility assistance, and rental assistance.Effectively provided budgeting education and counseling and offers group sessions to clients.Successfully communicated with landlords of the customers to ensure that eviction is no longer an option.Received referrals from the States Housing Collaborative and follows up with homeless customers and placed in emergency hotels and assisted in finding them shelter or more stable housing.June 2023- January 2024 Middlesex Management Bloomfield, NJ Assistant Leasing AgentSuccessfully nurtured leads to current tenants on a month-to-month basis, by using CRM (prospecting, lead qualification and I have proven track record of high conversion rates)Conducted apartment tours, answered questions and highlighted selling features and benefits of the property.Coordinated move-ins and move outs and communicated with tenants to achieve maximum service satisfaction.Excellent verbal and written communication skills when working with tenants and potential tenants.Proficient in Yardi and Rent Caf.September 2021 - June 2023 Scott Property Management Rochester, NYAssistant Property ManagerCoordinated requests for maintenance and upgrades; Coordinate rent/lease collections.Provided courteous, attentive and prompt service to all tenants. By Successfully addressing investigating and resolving tenants complaints and documenting action taken.Delivered Emergency 24-hour on-call services to tenants.Worked well with vendors. Created and set up vendor contracts for community services such as property maintenance and housekeeping.Maintained units to ensure market readiness, coordinated and led tours, answered questions and highlighted selling features and property amenities.Scheduled maintenance and renovations with responsibility to oversee contractors; Resolve disputes including evictions, payment demands, deposit demands etc..Maintained units to ensure market readiness, coordinated and led tours, answered questions and highlighted selling features and property amenities.Proficient in Yardi and Rent Caf.October 2018 December 2021 Hunt Real Estate Rochester, NYReal Estate Salesperson / Associate BrokerOutstanding ability to market homes in the local community by utilizing a proven successful marketing plan. Built my book of business with prospective buyers and sellers.Strong negotiator for buyers and sellers. Provide virtual tours on web sites of homes listed providing them with additional exposure. Created sales brochures for each listing to profitably market the home.Worked with home inspectors and appraisers to determine any and all actions that needed to be taken prior to closing. Ensure that all terms of the contract are met prior to closing.Sold $1,000,000 dollars worth of properties.Earned Rookie of the year award.EDUCATIONStudies in Business Management, Empire State CollegeLicensed Real Estate Salesperson / Associate Broker in New York StateLicensed Real Estate Salesperson in New Jersey StateProficient in Yardi and Rent Caf.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) |