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PHONE NUMBER AVAILABLEEMAIL AVAILABLESummary-Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Reliable and driven, with strong time management and prioritization abilities.EducationEisenhower High School GraduateSan Joaquin Valley College- GraduateComputer SkillsMicrosoft WordPower PointInternet65 words per MinuteSkillsBilingual- speak, read and writeFast Learner, Hard workingWork ExperienceToys R us Store- Team Member/ In- RoadsFebruary 2007 to September 2007Customer Service; great attitude, resolve issues in a timely mannerAnswer telephonesAccurately handle cash registerIn-roads special care for childrenInteracted with children and familyHelped with care/ hobbiesCarters- Team Member Part timeOctober 2012- November 2012Customer Service; great attitude, resolve issues in a timely mannerAnswer telephonesAccurately handle cash registerChildrens HopeMarch 17, 2014 August 26, 2014Counselor to children with behavioral problemsClean up with themTeach them proper living skillsHelp them with their treatment planLet them trust in you to tell their storyWorked with the schoolKeep the children safe from themselves and others.Ashelys Furniture Home storeDecember- March 2015Run credit applicationsSubmit saleOrder furnitureFillingWomens Bodyworks Kids ClubApril 2015- March 2016take care of children while parents work outsign them in and out of our computer systemmaking sure kids are fed and cleaned upkeeping Kids club cleanKids are KoolJuly 2016- May 2017Lead teacherTeach infants from 6-12 months sign languageArts and crafts with childrenCrunch FitnessJanuary 2018- August 2018Kids Crunch ManagerManage a team of 5Making schedulesEntering time sheets inAdvising management of new ideas as well as supplies needed for the club.Encouraging non-members to sign up for memberships making kids crunch free for members.Wells Fargo Phone Banker 2January 27, 2020- April 13, 2021Receive calls back to backHelp Customers with account problemsEscalate callsOrder new cards for customers having issues |