| | | 20,000+ Fresh Resumes Monthly | |
|
|
| | Related Resumes Sales Agent Customer Service Renton, WA Customer Service,team development, sales associate, computer ski Seattle, WA Sales Associate Customer Service Kent, WA Customer Service Sales Associate Seattle, WA Customer Service Sales Manager Olympia, WA Sales Engineer Customer Service Redmond, WA Customer Service Sales Representative Redmond, WA |
|
Click here or scroll down to respond to this candidateCandidate's Name
Street Address - EMAIL AVAILABLE - PHONE NUMBER AVAILABLEQualification StatementI am an outgoing, energetic, and organized professional seeking an opportunity in the civil service industry. Employers, coworkers, and clients would state that organization, diligence, and attention to detail are among my most notable skills leading to my success in my current position. Strong people skills, policy and procedure management, and staff coordination are talents I bring to the company or organization that chooses to hire me.Areas of ExperienceOver seven years retail management experienceTen years of experience in operations managementTwenty plus years in providing excellent customer serviceFifteen plus years of staff managementExperienced in providing security services and law enforcement supportCurrent with new technology and software requirements both for office and field useEight years of experience in report preparation and filingOver ten years of practice in coordinating police, fire, and security servicesKnowledgeable of staffing and team leadership issues and proceduresFamiliar with interdepartmental processing and the challenges thereinSummary of SkillsIncident ManagementAccess ControlAlarm and Lighting ManagementAMAG SystemsPolice and Fire CoordinationCustomer Service and SalesStrong Communication SkillsProcess ImprovementPeople ManagementBudget MaintenanceStaffing and SchedulingMicrosoft WindowsMicrosoft Office (2007, 2010)Network FundamentalsComputer Hardware BasicsOfficial Report WritingDocument ManagementDocument ProcessingEducation and Specialized TrainingIFPO Certified Protection OfficerCPR, First Aid and AED CertifiedDepartment of Homeland Security Trained: Surveillance DetectionSetracon: Verbal and Anger De-escalation CertifiedAMAG Symmetry Management System Administrator CertifiedHandcuff and Pepper Spray CertifiedWork HistoryAutoZone Mill Creek, Wa Store Manager(SM) 2016 to CurrentAs the Parts Sales Manager (PSM) lead company initiatives and ensuring maximum productivity, training and retaining high performing AutoZoners (Representatives) in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZones expectations. Strove daily to exceed customers expectation by delivering an outstanding customer shopping experience.Recruit, supervise, schedule train and develop store personnelAssume responsibility for the store operation and commercial department in the Commercial Sales Manager absenceDelegate and ensure store merchandising tasks are completed in a timely mannerOperate cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountabilityMonitor cash flow, inventory and security controlMaintain sales productivity, store appearance and merchandising standardsConduct and review all opening and closing proceduresFollow proper accident proceduresMonitor and manage all activities related to Risk & Safety Management to maintain a safe work environmentCity of Seattle (via contract Olympic Security Services- Universal Protection Services) Seattle, WASecurity Officer/Shift Lead July 2008 to January 2016Provide security at the Seattle Municipal Tower, a government owned Class-A, 62-story high-rise that houses approximately 40% of Seattles critical infrastructure. Provide customer service in a high volume, diverse setting.Vehicle ManagementoControl traffic of vehicles in and out of parking garage upper and lower loading dock.oVerification parking by checking vehicles pass or tickets, walking the garage to make sure vehicles are parked in proper zonesSecurity Systems Management & CommunicationoMonitor building Camera Systems, Fire control, and Access Control Systems.oAnalyze security video for investigations.oManage dispatch systems, building access, and communication with security and local emergency services.oMaintain communications with all field units using hardline, radio and cellular devicesStaff Coordination and Management responsibilitiesoAssist with management of scheduling, staff redeployment, budget and analysis of process & procedure.oCreate employee training programs and materials for Certified Protection Officer exam.oProvide coordination and training of new recruit Security Officers |
