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Canton, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDedicated and self-motivated IT professional with strong attention to details and an emphasis on punctuality. A dependable and reliable employee with analytical and critical thinking skills with the ability to multi task to meet project deadlines while providing quality services.SKILLS  Initial Training, Self-Taught Advanced User Application.SQL, COBOL, DIBOL RPG, HL7, AS400.Issuetrak ticketing systemMicrosoft Exchange, Active Directory, Access Database, Office, Excel.Manage Imprivata OneSign/ConfirmID Single Sign-On software.Certified in Hyland Software - OnBase Content Management System.Warehouse Management and Procurement.Accounts Receivables and Accounts Payables.Written and Verbal Communication, teamwork, problem solver.EXPERIENCE2017  2023 Avalon Foodservice Inc.  Subsidiary of TSG Resources Inc. North Canton, OHSoftware Support Engineer  Wholesale Food Distribution CompanyDesktop support for corporate desktops, laptops, software, printers and user supportEffectively Managed NCR - Retalix Power Enterprise distribution management system on AS400.Analyzed data exception reporting to successfully resolve the issue.Supported truck delivery routing software by analyzing issue and responding with a corrective action.2007  2017 Absolute Pharmacy Inc.  Subsidiary of TSG Resources Inc. North Canton, OHSystems Coordinator  Long Term Care Pharmaceutical CompanyLed on time implementation of medication automated prescriptions dispensing machines at 8 nursing homes, working across multiple departments.Led on time implementation of Omnicell Excel Automated packaging machines within the pharmacy.Managed daily IT operations for delivery of medications in corporate pharmacy to 25 nursing homes.Managed daily IT operations of internal and external automated prescription dispensing machines.Directed Hyland OnBase Content management system.Administered Imprivata Single Sign-On Software and finger print scanners.EDUCATIONBachelor of Arts, Business Management Walsh University North Canton, OHAssociates, Computer Programming Stark State College North Canton, OH