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Click here or scroll down to respond to this candidateCandidate's Name
Customer Service Representative - Union Sports ArenaWestfield, NJ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEExperienced manager looking for position in customer service. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceGrocery order writer/buyer/team member trainerWhole Foods Market - Union, NJSeptember 2019 to Presentbreak down pallets of merchandisefull knowledge of all products and location in store implementation of planograms for weekly/bi-weekly sales cutting in of new productsstockingcustomer serviceCustomer Service Representative/Cafe ManagerUnion Sports Arena - Union, NJSeptember 2010 to PresentProvide excellent customer service to new and existing customers. Accurate handling of monies and POS systems with data entry. Ability to multitask with high call and customer volume. Managing of caf on daily basisRecommended and helped customers select merchandise based on their needs. Served as liaison between customers, Full customer service in a restaurant Informed customers about sales and promotions in a friendly and engaging manner. Crew SupervisorDevelopmental Disabilities Association of NJ - Springfield, NJ January 1999 to January 2006Supervised mentally challenged adults in a work facility. Provided training on the tasks necessary for specific work assignments. Served as a role model to provide examples of proper social etiquette. Documented each individual's goals and objectives as well as maintained documented status on meeting goals and objectives.Preformed payroll duties.Senior Store MangerWest Coast Video Entertainment Corp - Westfield, NJ January 1997 to January 1999Managed the daily operations of a retail store.Provided excellent customer service.Responsible for interior merchandising for rental and retail sales. Achieved all monthly sales goals set by corporate.Accurately documented quarterly and yearly store inventory. Accountable for all employee related decisions and actions. Emergency Medical TechnicianEMTAC - Irvington, NJJanuary 1992 to January 1996Provided direct patient care.First response team to provide emergency medical attention. Documented patient charts accurately.EducationAssociate in Liberal Arts Psychology, SociologyUnion County College - Cranford, NJ1992Skills CUSTOMER SERVICE (10+ years) RETAIL SALES (10+ years) POS (10+ years) DATA ENTRY (2 years) PAYROLL (2 years) CSR (10+ years) Customer Care (10+ years) Product Demos (8 years) Coffee Experience (3 years) Phlebotomy (1 year) EMT Experience (10+ years) Developmental Disabilities Experience (8 years) Venipuncture (1 year) Vital Signs (10+ years) Patient Care (10+ years) Supervising Experience PlanogramsCertifications and LicensesPhlebotomy CertificationFood Handler CertificationAssessmentsCustomer Service Highly ProficientMay 2019Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Highly ProficientCustomer Focus & Orientation Highly ProficientJune 2019Responding to customer situations with sensitivity. Full results: Highly ProficientWritten Communication FamiliarMay 2019Measures a candidate's ability to convey written information using proper grammar rules. Full results: FamiliarSales Skills Highly ProficientJanuary 2019Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.Full results: Highly ProficientDelivery Driver Highly ProficientApril 2020Interpreting instructions, reading maps, and solving problems. Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSkillsexcellent customer service, data entry, inventory, payroll, POS, retail, retail sales, sales, CPR certified, ServSafeFood handler Certified, National Phlebotomy Certification |
