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Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVETo have a rewarding career serving guests with my 10 years of customer service and caregiving expierence.EXPERIENCEConciergeHeartis Longview Assisted Living Longview, TX April 2022 - March 2044My duties included greeting guests upon arrival, addressing any guest inquiries or concerns promptly and courteously. As well as answering the front desk phones, general office work and assisting the director with their calls. Another of my duties was to create calendars and schedule resident outings as well as notify the directors of the outings.ConciergeParkview on Hollybrook Longview, TX May 2021 - April 2022I worked at the front desk and greeted guests promptly and professionally. If a guest had a question or concern I addressed it immediately. I was also responsible for taking the calls at the front desk. If needed I would transfer the callers to the correct person to handle the callers needs.Laundry Aide and CaregiverHeartis Longview Assisted Living Longview, TX September 2015 - May 2021My responsibilities consisted of gathering, washing, drying, folding and delivering laundry to our residents. I also helped residents with any needs they may have including, assisting with bathroom trips, making up their beds, dressing and going to other areas of the community. I actively engaged with the residents in their scheduled activities and during meals to provide emotional support, companionship, and encouragement fostering a sense of community and belonging. I played a vital role in ensuring the safety, dignity, and quality of life for our residents, while also fostering a warm and nurturing environment within the community.EDUCATIONBMI Business and Vocational SchoolLongview, TX September 1983 - April 1985I earned my Certificate in Office AdministrationCertificationsCPRTexas Food Handlers CertificationSkillsI have the following skills that I believe will help me in my job duties.Technology skills - 55 Words Per Minute typing, I can operate a multi-function copier and I am skilled in multi-line phone systems.Software skills - Microsoft Word and Excel, Windows 7 and 10, I am also familiar with OneDrive Calendar and PDF readers.REFERENCESMrs. Cheyanne FiteConcierge at Parkview on Hollybrook PHONE NUMBER AVAILABLEMs. Krista WalkerConcierge at Parkview on Hollybrook PHONE NUMBER AVAILABLERebecca RussellPHONE NUMBER AVAILABLE EMAIL AVAILABLEYuri MoncadaPHONE NUMBER AVAILABLE EMAIL AVAILABLEHolly GannonPHONE NUMBER AVAILABLE EMAIL AVAILABLE