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Title Project Manager Program Management
Target Location US-TX-McKinney
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PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryBroad-based management experience with demonstrable success derived from over 25 years of leadership in complex, dynamic global telecommunication and IT engineering, operations, and vendor relations. Proven leader in strategic infrastructure and network engineering project planning and project management, circuit design, provisioning, outside plant, transport and inside plant operations management, in a wholesale and enterprise environment.Core Competencies include:Network design development and alignment Network planning cost analysis, Savings initiativesTechnical training and team building Capacity managementProject / Program Management Permitting (Regulatory/Utility/Local/State)Provisioning Management Negotiating Vendor pricing and contractsProcess improvements Billing and Budget Audit and AnalysisProfessional ExperienceWindstream Communications, Dallas, TX (Remote) Apr 2016  January 2024Project Manager, Network Program ManagementResponsible for multi-million-dollar infrastructure network programs and projects  projects include inside plant, outside plant and transport network expansions of Windstream Communications, for Ethernet, SD-WAN, long haul fiber and metro fiber.Project managed the development of scope, planning, requirements and implementation for fiber construction and transport delivery of network expansion. Solutions included individual wholesale customers dark fiber and Windstream network.Developed and implemented process and systems initiatives for the network program management teamProject managed network optimization projects, including both forced exits and cost reductions.Worked with Engineering and Operations teams to create and implement system process improvements and to reduce delivery timeframes.Led the strategic development of network expansion location decisions and directed resources to implement strategyProject Managed installation of new Greenfield Colocation/POP site facilities.XO Communications, Inc., Dallas, TX Apr 2015  Apr 2016Program/Project Manager VIProgram/Project lead managing resources on multiple infrastructure projects with budgets that have a range of $100,000+.Assessing scope, managing constraints and resources.Developed detailed project plans and schedules, assembled project teams, assigning responsibilities, procuring necessary equipment, auditing timesheets, and monitoring progress to ensure on-time service delivery.Managed change control activities with change control board.Managed any and all team issues using problem solving techniques, leadership strategies.Collaborated with internal teams, vendors, and clients on a daily basisWeekly status reports written and conducted timely escalations.Network Planning Engineer IVNetwork planning engineering which conducted cost analysis, fiber design and implementation of moving customers from type 2 to type 1, on-net buildings.Fujitsu America, Inc. (via contract with Volt), Richardson, TX Jun 2014-Apr 2015Infrastructure IT Project Manager, Data Center ServicesManaged multiple complex client-related infrastructure projects ranging from $100,000 -$2M for the Data Center IT services division.Developed detailed project plans and schedules, assembled project teams, assigning responsibilities, identifying appropriate resources needed and monitored progress to ensure timely delivery.Defined scope, developed plans, managed change control activities and financial procurements.Managed all team issues problem solving, leadership methods and collaboration techniquesWrote weekly status reports and conducted timely escalations.Majority of projects involved in were performing Disaster Recovery (DR) exercises on all servers and systems, installations of Infrastructure, Backup/Storage, and international Cloud environments, telecommunication circuits and equipment, including wireless backup. Other projects included external network and network compliance audits, and Cisco monitoring system implementation.Masergy Communications, Inc., Plano, TX Apr 2003-Feb 2014Manager, Network PlanningPlanned, negotiated price, and implemented each program and project to install/decommission/move new POP locations/ collocation facilities/ data centers and backbone network core and access infrastructure internationally for this managed networking and cloud service provider. Increased the network reach from 13 to 39 Global POP locations.Managed exempt staff of technical personnel, hiring/ firing/ development.Analyzed and negotiated new access and aggregation facilities with carriers and OLO/CLECs all over the world for Dark Fiber, MPLS, Ethernet, SD-WAN, DWDM, TDM, and SDH facilities. Decreased annual operating costs which improved profit margins for sales over 20%.Audited and Project Managed the transformative optimization, growth and capacity of global access entrance facilities, dark fiber and core backbone.Conducted analysis, provided input, and collaborated with SVP level during annual network budget meetings.Network Cost Savings projects were created and met; saving a cumulative of over $1M in monthly savings on annual basis (Negotiated Term Renewals; Project managed Aggregations, Grooms, Replacement Circuits).Developed plans and strategic network cost structures for pricing and sales team for complex and multi-site customer IT and Telecom solutions.Created fiber route map library (.kml) of all facility-based providers in the metro and international.Developed and maintained partner/vendor relationships, contacts and negotiated contract terms and conditions for MSA and SLA.Project managed the transition of traditional toll free to SIP trunks and VOIP.EducationUniversity of Phoenix - Bachelor of Science in BusinessTexas Tech University - studies toward Architectural Engineering degreeCollin College - Project Management CertificationUniversity of Phoenix - Operations Management CertificationComputer & Telephony OperationsMicrosoft Suite, Google Suite, MS Project, QuickBase, Slack, Jotform, Salesforce, PowerPoint, JIRA, Confluence, Cacti, 3GIS, ArcGIS, MicrosationCAD, Metasolve/Oracle, Visio, SharePoint, Fortinet, (Google, Microsoft, and Amazon Cloud environments). Equipment: Cisco, Ciena, Infinera, JuniperNon-Profit Sector/ Organizations/ PersonalDoodle Dandy Rescue, 501(c)(3) non-profit, Board of Directors - Intake Director  2021 to presentThe Womans Business Network, Board of Directors 1998-2003, Chairperson: 2002Leadership Lambda Seminar Series / Alumnus & History Day Chair 2001-2002Host Parent, International Foreign Exchange High School Students  since 2009Member, Alliance Franaise du Nord Texas (French club)Member, Project Management Institute  local and international chapters  since 2014Enjoy riding my Vespa scooter, fostering and training dogs, RV camping and hiking

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