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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Dallas, TX Street Address
SummaryDetailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.SkillsCustomer ConsultingCustomer OutreachAccount AuthorizationsPayment FacilitationExperienceGDS Arlington, TX Customer Service Representative 06/2017 - 03/2024Answer incoming calls from builders, warranty reps, and homeowners resolving issues and customer complaints.Provided excellent customer service to resolve customer complaints in a timely manner.Process purchasing orders and processed credit cards payments.Answered incoming calls and emails, providing frontline customer support or assistance with the garage doors.Asked probing questions to determine service needs and accurately input what service is needed.Informed customers about billing procedures, processed payments and provided payment option setup assistance.Baylor Medical Center Dallas, TX Unit Secretary 2005-2017Perform clerical duties and coordinate communication of a unit to help patient care activities.Process ordered tests, medications and procedures and appointments daily.Answer incoming calls and mange the patient call system.Prepare reports using excel and process purchase orders.Perform work duties as directed by the charge nurse or physicians.American General Insurance Company Dallas, TX Accounting Clerk 2003-2005Collecting and sorting invoices and checks from customers.Mail checks to other businesses and employeesData entry from the daily work log into the companys general ledger.Take inbound/ outbound calls to customersEducation and TrainingUltimate Medical Academy - Clearwater Clearwater, FLAssociate of Science in Healthcare Accounting Expected in 08/2025Wilmer-Hutchins High School Dallas, TXHigh School Diploma05/1985 |
