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Charlotte, North CarolinaTel. PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESummaryBusiness Intelligence Analyst with strong background in Analytics, Development and System Administration working on diverse projects. Having 6+ years of experience in the areas of leveraging data-driven insights to drive strategic business decisions. Proficient in designing and implementing end-to-end business solutions to deliver actionable intelligence to stakeholders. Efficient in utilizing a wide range of Business Intelligence tools and data modeling techniques to transform raw data into meaningful reports.ExperienceMarch 2019 March 2024Business Intelligence Analyst AIG (Contract)Defined, gathered, and documented clear and complete complex reporting requirements for developing dashboards using Tableau and Power BI.Used Tableau Prep for cleansing, shaping, and transforming data before I used the data for analysis and visualization in Tableau Desktop or other analytic platforms.Experience as a Tableau/Power Bi Developer, creating interactive dashboards and visualizations from financial and fixed income security asset databases.Developed and presented detailed reports and conclusions for business, finance (Fraud Analysis), and investment management (Fixed income Securities and Credit Risk) based on data summaries using Tableau and Power BI.Developed and executed SQL stored procedures and views to support data analysis and reporting needs of the company.Strong SQL skills, with the ability to write complex queries from scratch to perform data analysis, ad-hoc reporting and optimize database performance.Utilized SQL queries in Google Big Query to perform various analysis on financial fraud data to identify patterns, anomalies, or suspicious transactions.Designed interactive dashboards in Tableau to visually represent the findings from a Big Query analysis including key metrics, trend visualizations, and drill down-down features for deeper insights.Utilized Tableaus dashboards features to create an intuitive user interface for exploring the data and identifying fraud patterns efficiently.Used Alteryx to streamline the process of collecting, cleansing, transforming, and loading data from various sources into a destination, such as a data warehouse or analytics platforms like Tableau and Power BI.Utilized Alteryx profile data to identify and correct data quality issues like missing values, duplicates, and outliers to support data quality and validation rules to ensure the data meets specific criteria.I utilized Alteryxs workflow to automate, schedule, and run ETL workflows automatically, reducing manual effort and ensuring that data is kept up to date.Effective communication skills with the ability to effectively convey technical concepts to technical and non-technical stakeholders.January 2017- February 2019Business Intelligence Analyst - John Hopkins Hospital (Contract)Performed daily data validation of process data to ensure that accurate data is ingested and available for other business partners for analysis.Led end-to-end BI projects, collaborating with business units to gather requirements, design data models, and develop interactive dashboards, resulting in increased data accessibility and informed decision-making.Implemented data visualization dashboard best practices, enabling executives to visualize key performance indicators (KPIs) in real-time, resulting in reduction in reporting time and enhanced data accuracy.Developed and maintained data pipelines using ETL processes to ensure the integrity and consistency of data from various sources.Used stored procedures and triggers to provide structured data to business units by combining thousands of rows of data from various data sources.Developed reports and visual interactive dashboards using Tableau and Power BI.Conducted analysis and data modeling used to improve productivity and drive business performance by making recommendations to senior management.July 2011 December 2016Radiologic Technologist, Patient First, Laurel MDPerforms all diagnostic radiographic exams during shift and applies radiation safety on all patients.Performs quality assurance of radiographs and ensures compliance with departmental requirements.Review of all radiographic exams to ensure that the required charges have been applied, in alignment requirement gathering in Business Analysis.Assisted in triaging patients during downtimes at the x-ray department, by collaborating with center needs, akin to collaboration in stakeholder engagement for efficient and improved patient-centered service.October 2006 June 2011Residencial Support Specialist, Community Residences, VAOversaw medication schedules and patient transport, akin to project coordination in Business analysis.Provided emotional support to patients, an aspect of stakeholder management and user experience enhancements.Managed communication workflows, comparable to requirement gathering and documentation in Business Analysis.Coordinated bed status updates, performing data analysis for resource allocation.Maintained a client-centric environment, aligning with stakeholder management principles in Business Analysis.March 2003- September 2006Banking Centerer Specialist - Bank of America, Washington DCExperience with Bank of Americas system of verifying the identity of customers and understanding the risk associated with various transactions.Familiarity with Transaction Monitoring to identify the identity and track of unusual or suspicious transactions and reporting the treasury Department and reporting of suspicious activity to relevant authorities utilizing the Suspicious Activity Reports (SARs) to notify authorities of potentially illicit transactions.Completed investigations, ensuring cases meet or exceed closure and quality metrics.Reported investigation facts to identify potential operational and compliance risks.Generated Suspicious Activity Reports in a timely and accurate manner for submission to regulators and law enforcement.Performed quality control functions, provided training and communications, guidance, and monitored scenario development.Functioned as law enforcement liaison in an investigative support role.Utilized strong analytical and critical thinking skills to independently analyze and report on suspicious activities.Made critical decisions on whether to escalate activity for further review based on alert reviews.Filed SARs based on comprehensive case investigations.EducationUniversity of North Carolina, M Sc, Data AnalyticsSkillsBusiness Intelligence and Analytics, Data Visualizations (Tableau & Power BI), Data Modeling and SQL, Excel, ETL (Extraction, Transform and Loading i.e., Alteryx), Excel, Agile Methodologies (SDLC), Predictive Analytics, Data Mining, Data Quality and Cleansing, Cross Functional Collaboration, R and Python Programing.CertificationsTableau Desktop Specialist, August 2022Applying SQL to Real Life Situations, LinkedIn, June 2023 |