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Title Customer Service Data Management
Target Location US-MO-Jefferson City
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Pleasant Hill, MOPHONE NUMBER AVAILABLEEMAIL AVAILABLESKILLS:Attention to Detail Communication Data ManagementMedical terminology Problem solving Active ListeningCustomer Service Discretion Organizational SkillsEXPERIENCE:Azira Health, Olathe, KS 2021-2022CNADelivered the highest quality of care possible to each resident, serving with kindness and compassionAssisted with Activities of Daily Living (ADL) by serving meals and feeding patients as needed, helped patients ambulate, and turning, positioning, and transferring patientsProvided personal hygiene to patients by assisting with or giving bed baths, baths, or showers, toileting by offering bedpans and walking patientsFollowed nurse instructions to perform procedures, including but not limited to administering enemas, applying non-sterile dressings, ice packs, and heat treatments, giving sitz or therapeutic baths; and applying restraints on the order of a physicianComplied with HIPAA Privacy Act by protecting confidential patient information, followed all policies and procedures to maintain a safe hospital setting.Participated in all training and continuing education, maintained licensure to meet federal, state, and accreditation standardsKevin Cattaneo, DDS, LLC, Prairie Village, KS 2019-2020Dental AssistantPerformed office management tasks that often required communicating with patients and suppliers (e.g., scheduling appointments, answering the telephone, billing and ordering supplies)Identifying the patient's medical history and taking blood pressure and pulseServed as an infection control officer, developing infection control protocol and preparing and sterilizing instruments and equipmentAssisted in making patients feel comfortable before, during and after dental treatmentProvided patients with instructions for oral care following surgery or other dental treatment procedures, such as the placement of a restoration (filling)Windsor Place at Home Care, Chanute, KS 2018-2019CNAProvided patients personal hygiene by giving baths, shampoos, and shaves; assisting with travel to the bathroomProvided activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patientsMaintained patient stability by checking vital signs and weight; testing urine; recording intake and output informationProvided patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisorDocumenting actions by completing, reports, logs, and records accuratelyMaintained work operations by following policies and proceduresDDS Dentures + Implant Solutions of Belton, Belton, MO 2017-2018Lab TechnicianCompleted implant-ology procedures by fabricating prostheses to fit implants the dentist places directly into the patient's jawboneDocumented actions by completing forms, reports, logs, and recordsUtilized and conserved supplies and equipment by completing plaster casting, electro-spot welding, metal casting, metal polishing, using CAD/CAM units; maintaining supplies inventories; keeping equipment operatingReplaced partial or total loss of natural teeth by constructing partial or full denturesAseraCare Hospice, Kansas City, MO 2015-2018HHA/CNAProvided quality end-of-life care to patients in long-term care, assisted living, and independent living communities, as well as private residencesDelivered medical suppliesAssisted in activities of daily living (bathing, grooming, changing clothes, changing bedding, assist with meals)Reported any problems and changes in the patient's condition to RN Case Manager and community nurse, as applicableDocumented visits, including but not limited to skin condition, abilities (e.g., verbal, physical, etc.), changes in symptoms, and any additional observations.Provided companionship for patients and familiesEDUCATION/CERIFICATIONS:Concorde Career Colleges Inc, Warrensburg, MO 2005CNA, DA, CPRHolden High School, Holden, MO 2004

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