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Customer Service Personal Care Attendant...
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Title Customer Service, Personal Care Attendant
Target Location US-MA-Leominster
Phone Available with paid plan
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Candidate's Name
Street Address  12th StLeominster MA, Street Address
PHONE NUMBER AVAILABLEQualifications: Fluent in both Spanish and English Ability to learn quickly and work in a fast paced environment Highly developed customer service skills Good interpersonal and communication skills Open minded, adapt easily to change, very quickly. Ability to wear many different hats in diversified environments Able to communicate information and ideas in speaking so others can understand.Employment:Hannafords To Go:Leominster MA3/2023 - Present Promote customer goodwill by providing high standards in customer service. Proactively partner with Department Managers to ensure fresh orders, particularly those with cutlist are handled properly. Assist customers picking up orders at designated pickup locations. Handle cash pickups and change orders as requested and log as required. Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. Provide customers and associates with refunds, over-rings and other transactions requiring approvals or overrides Assign fixed activities to Hannaford to Go associates during idle periods. Bag or package merchandise according to established company policies and procedures and stored in designated areas for customer pick up. Control excessive use of store supplies, such as ribbons, receipt tape, bags, labels and cleaning materials.Cerebral Palsy of Mass/Tempus UnlimitedStoughton MA2014- Present Assist clients perform daily tasks including; light cleaning, cooking, running errands, and doing laundry. Aid clients with bathing, showering, grooming, and other personal hygiene. Monitor clients health, nutrition and well being Administer medication with care Communicate with family members of the status of the clients Brooks Pharmacy/Rite AidLeominster MA2006-2013 Shift Leader Provide superior customer service by assisting customers with their shopping needs, handling all customer transactions in a timely and courteous manner, and responding to customer complaints/concerns with a sense of urgency to see to their resolution. Attend merchandising of plan-o-grams within seasonal departments, end caps, displays and basic inline departments as directed by the Store Manager and/or Assistant Store Manager. Control inventory by performing proper receiving and stocking including accurate cycle counting, processing merchandise transfers according to procedures, and reporting inventory problems to the Store Manager and/or Assistant Store Manager. Accountable for store cash and other financial assets, reconciling cash register drawers, preparing deposits, and ordering changes from the bank as directed by the Store Manager and/or Assistant Store Manager. Assist with the general maintenance and appearance of the store by ensuring a safe and pleasing environment for both customers and associates; respond to any unexpected emergencies to ensure the protection of company assets. Oversee that store inventory is regularly inspected in accordance with the Product Freshness Review Schedule as directed by the Store Manager and/or Assistant Store Manager. Ensure that all outdated products with less than 30 days until expiration are removed from the sales floor to be processed through the established returns process. Manage tasks and supervise store associates in those limited circumstances when the Store Manager and/or Assistant Store Manager is unavailable. Advance Auto PartsLeominster MA1999-2006 Inventory Maintenance Key Holder for opening and closing Parts Pro commercial supervisor Assisting commercial customers with all their parts needs Accountable to direct drivers to ensure safe, timely and accurate delivery. Great communication with commercial customers ensuring more sales and growth. Manage commercial sales cash to ensure payments were accurate and logged. Set up plan-o-grams within seasonal departments, end caps, displays and basic inline departments including the commercial side. Build and maintain a network of current clients Maintain core banks and part returns in the system Education:Leominster High SchoolLeominster MA 01453H.S. DiplomaReferences Upon Request

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