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Title Customer Service Data Entry
Target Location US-AL-Athens
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Candidate's Name
P: PHONE NUMBER AVAILABLE E: EMAIL AVAILABLEExperienced military veteran seeking to utilize leadership skills, logistical, customer service and strong work-ethic to contribute in part-time employment in the areas of sales, customer service, logistics scheduling, and data entry. SKILLS Complex Problem Solving Customer Service MS Word Program Management Training and Development PeopleSoft COMS & CMMSOrder SystemWORK HISTORYWAREHOURE RECEIVING TEAM LEAD 2015  PRESENT3M (Minnesota Mining and Manufacturing Decatur, AL Serves as liaison and primary contact for warehouse operational issues. Manage scheduling of deliveries and shipments with vendors and customers. Analyzes system data and reports on performance and warehouse trends on a daily, monthly, and as needed basis. Organize and lead training for new team members. Efficiently process receipts for payment to vendors via Enterprise Receiving Component Manages and licenses all operators using required industrial vehicles. Creates and produces labels for incoming products and enters data into inventory. Ensures safe workplace environment by providing safety leadership training. Coach, lead, and mentor staff on policy and procedures including approving leave, overtime, and assigning task.BUSINESS TRANSITION SPECIALIST 2017 - 20193M (Minnesota Mining and Manufacturing Decatur, AL Served as liaison with various departments to streamline communication and foster a cohesive transition process to SAP Information Systems. Collaborated with teams across several departments to ensure a coordinated approach to transitioning. Conducted risk assessments and implemented mitigation strategies to address potential obstacles during transition periods. Provided regular progress updates highlighting critical milestones achieved and addressing any emerging issues. Conducted thorough analyses of business processes by identifying, implementing, and improving solutions to enhance overall performance, if needed.EDUCATIONALCOURSEWORKMILITARYEXPERIENCECHEMICAL EQUIPMENT OPERATOR 1996 - 20153M (Minnesota Mining and Manufacturing Decatur, AL Properly scheduled production orders and managed materials Efficiently planned and effectively prepared orders for customers Monitored equipment units or semiautomatic system that processes chemical substances into industrial or consumer products. Accurately deposited specified amounts of solid materials into heading vessels or blending tanks Carefully rotated valves to feed liquid and gaseous materials through equipment units and properly set controls in specified sequence on the control panel to start automatic feed. Monitored chemical reactions and monitored gauges, signals, and recorders. Correctly drew samples or products for laboratory analysis Maintained and accurately recorded logs of gauge readings and shift production. Performed chemical tests using standard equipment and procedures Provided leadership and promoted Lean Sigma and safety initiatives Conducted preventive maintenance checks on equipment. Examined and adjusted a variety of run parameters. DeVry UniversityCalhoun Community CollegeUnited States Army Reserves 1988 - 1996926th Engineering BattalionDecatur, AL

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