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UNITED STATES, GREEN CARD HOLDERCertified Salesforce Administrator and Developer with nearly 3 years of experience specializing in Salesforce development and administration. Skilled in optimizing Salesforce functionality, including Sales Cloud, Service Cloud, and Nonprofit Cloud, to drive business success across diverse industries. Played a key role in the successful end-to-end configuration of Salesforce applications and seamless integrations, ensuring efficient business processes and enhanced user experiences. Proficient in understanding customer requirements and delivering tailored solutions to meet their needs. SUMMARYEXPERIENCE May 2023- presentSKILLSCustomized Salesforce objects, fields, record types, and page layouts to align with business processes and user requirements, resulting in improved user experience and increased productivity.Developed and maintained Apex classes, triggers, SOQL queries, future methods, schedulable, batchable, and queueable Apex to enhance Salesforce functionality and meet specific business needs.Utilized change sets and deployment tools like Copado to migrate changes between Salesforce environments.Set up and customized Experience Cloud communities, fostering seamless collaboration and improving user engagement, leading to increased customer satisfaction.Utilized Data Manipulation Language (DML) operations such as insert, update, upsert, and delete to interact with Salesforce data programmatically. Collaborated with stakeholders to gather requirements and implemented flows, validation rules, and approval processes to automate business processes. Designed Lightning Web Components (LWC) using HTML, CSS, and JavaScript. Integrated Salesforce with external systems using REST web services for seamless data exchange and real-time information updates.Implemented data migration strategies to ensure accurate and efficient data transfers between Salesforce instances.Richmond, TX // Salesforce Admin/DeveloperCHANGEFORCE FOUNDATIONCONTACTPHONE: PHONE NUMBER AVAILABLEEMAIL: EMAIL AVAILABLEAPEX Classes, Triggers, Test Classes, LWC (Lightning Web Components) HTML, XML, CSS, JavaScript, Rest, Soap, JSONFLOW, Process Builder, Workflow Rules, Approval Process, Validation Rules, Data Management, User Management, Data Modeling, Security Setting, Reports, and Dashboards Data Loader, Import Wizard, Salesforce Inspector, Workbench, AppExchange Agile-Scrum, Jira, Trello, Miro, SlackGit/GitHub, Change Sets, Copado, Postman, Visual Studio Code, Dev Console Microsoft Word, Excel, PowerPoint, Gmail, Canva, DocuSign CERTIFICATION Salesforce Certificated Administrator Salesforce Platform Developer 1Salesforce Platform App BuilderEDUCATION SELCUK UNIVERSITY, MATHEMATICSBachelor of ScienceKonya,TurkeyHOMESMARTBedford, NH // Salesforce Admin/DeveloperDeveloped customized Apex code and triggers to extend Salesforce functionality and meet business needs.Utilized Salesforce DX for source code version control, such as Git/GitHub, and for deployment between sandboxes and production environments. Managed Salesforce user setup, configuration, and security settings. Customized Salesforce objects, fields, and layouts to align with specific business processes and requirements.Designed and implemented data models, validation rules, and duplicate rules to ensure data integrity and efficient operations.Demonstrated the ability to design and implement sales dashboards, reports, and analytics to provide real-time insights and improve sales performance. Leveraged Salesforce data management tools such as Data Loader, Import Wizard, Salesforce Inspector, and Workbench.Created and customized various types of Salesforce flows, including auto-launched flows, screen flows, and record-triggered flows, to streamline business processes and enhance automation.Maintained test coverage for all classes and triggers and supported deployment activities.October/2021 - April/2023 |