| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Advantage Massage Therapy, Inc Belleview, FL Street Address
EMAIL AVAILABLE1 Street Address PHONE NUMBER AVAILABLE h PHONE NUMBER AVAILABLE cWork ExperienceRemote Customer Service/Vipcare HelpdeskEndicott Communications/Ansafone - Ocala, FLNovember 2021 to PresentRemote customer service agent providing answering services to various medical hospitals, facilities, and physicians. Providing office hour messaging and emergency services and paging services. Vipcare helpdesk inbound and outbound calls. Help in medical office scheduling, and referrals, prescription refills, and triage calls . Pharmacy outreach programs.Customer resolution specialist. Electronic scheduling, e clinical works.Patient intake and new patient verification. Customer retention. Empathetic customer service. Healthcare background. Multiple data entry programs. HIPPA compliance. Medicare and Private insurance knowledge.Massage TherapistAdvantage Massage Therapy, Inc - Ocala, FLJune 1999 to PresentPerforming Medical Massage in an outpatient setting. In charge of patient billing, insurance verification,resolution of issues, patient scheduling, and treatment of patients. Multiple data entry programs. SOAP notes. HIPPA compliance. Medicare and private insurance knowledge. IT Office Operations Supervisor US Census BureauUS Census Bureau- Ocala, FLFebruary 2020 to November 2020In charge of supporting the local office ACO in the 2020 Census in the role of IT Office Operations Supervisor. Performed IT tech support to office staff and Field Operations. Including and not limited to offering customer service while navigating staff through technical issues that may arise. Supported the IT Manager. In charge of established training materials related to various IT staff and upcoming operations. Daily use of various computer programs, including government secured sites, as well as, Excel and Word . Customer resolution of IT concerns. Scheduling of IT staff. In bound and out bound call center IT experience. Multiple computer and software experience. Data entry of multiple streams of data. Massage Therapist - Independent ContractorBetter Health Chiropractic - The Villages, FLMay 2016 to October 2018Performed medical massage within a Chiropractic clinic. In charge of patient billing, patient therapy and patient issue solving in a therapy environment. SOAP notes . Clinical Assistant/ Massage therapistAdvanced Physical Therapy - Ocala, FLJune 2013 to September 2014Responsibilities Assist the Physical Therapist in patient treatments and exercise programs as related to rehab. Data entry of patient care.Massage Therapist/ PT TechAdvantage Massage Therapy, Inc - Ocala, FLNovember 2002 to 2004Performed medical massage Performed various modalities related to physical therapy Aided in patient exercise routines.Data entry of patient care.Massage Therapist/ Chiropractic AssistantBelleview Chiropractic - Belleview, FLJuly 2001 to March 2002In charge of setting up various modalities, and carrying out various modalities on patients Performed medical massage.Data entry of patient care. Resolution of patient issues. PT techMid-Florida Physical Therapy - Ocala, FLJanuary 1997 to April 2001PT Tech In charge of patient relations in satellite clinics Handled billing, insurance, and scheduling of patients in satellite clinics In charge of patient set-ups Performed various modalities Licensed Massage TherapistCommunity Adult Education & Technical Center - Ocala, FL September 1998 to June 1999Knowledge of basic Swedish Massage and wellness massage Practical clinical knowledge of effluerage, petrissage, tapotement, friction massage, ROM, and TP therapy Use of allied modalities Neuromuscular reprogramming Spa treatmentsDepartment Manager K3/K6Books-A-Million - Ocala, FLJune 1994 to December 1996Marketed Hallmark merchandise (K3) and sideline merchandise (K6) Maintained cash flow Monitored and processed inventory Interpreted schematics and implemented marketing strategies. Customer service resolution of any issues. Customer order intake and processing. Cash handling. MicrobiologistKendall Professional Medical Products - Ocala, FLOctober 1995 to 1996Department Head for the microbiology and chemistry laboratory Performed various microbial and chemical analysis of products produced Performed LAL testing of sterile products Monitored environmental testing Verified and validated tests on products for release Maintained general laboratory functions .In charge of data entry of samples and processing. EducationReal EstateCommunity Adult Education & Technical Center- Ocala, FL June 1999 to June 2002 Associates of Science in Medical Assisting and Medical Office Technology Webster College- Ocala, FL March 1997Bachelor's of Science in Microbiology and Cell Science University of Florida - Gainesville, FL December 1992 Associate of Arts in BiologyCentral Florida Community College- Ocala, FL May 1988 SkillsInbound and Outbound Remote Call Center ExperienceMedical Office SchedulingECWMicrosoft OfficeResearch and DevelopmentFront DeskCustomer ServiceData EntryPrescription Data EntryPharmacy Outreach programVIP HelpdeskMedical TerminologyComputer LiteracyOffice ExperienceMedical BillingLaboratory experienceSales ExperienceIT Census Bureau computer certificationsMassage therapy certifications and LicenseIndependent workerTeam playerElectronic medical recordsCustomer/patient resolutionCustomer empathy supportInsurance verificationPatient intakeHIPPA knowledgeMicrosoft excelMicrosoft TeamsOutlookPatient Confidentiality |
