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Name Available: Register for Free
Title Patient Care Customer Service/Healthcare/Management/Revenue Cycl
Target Location US-TX-Arlington
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLE HomeE-mail: EMAIL AVAILABLEProfessional Experience:KE Eye Centers of TexasRefractive Surgery Specialist SupervisorArlington, TX June 2021  CurrentPerforms all duties of a Refractive Surgery SpecialistAttends weekly meetings with the Practice Leader to develop and implement systems and processes for effective team building and patient care.Review teammates production analysis report to discus conversion rates and closing percentages and implement solutions to improvements where needed.Work collaboratively with ASC and Clinic Manager, communicating and resolving issues related to patient care.Coaches, mentors, and assists in the training processes and ongoing development of the team.Establish and maintain communication with the surgeons to ensure the best patient care is provided.Performs additional duties as assigned.Refractive Surgery SpecialistArlington, TX April 2019 -June 2021Promote and Educate Vision Wellness products and surgeries for prospective patients.Counsel patients on Intraocular lens options for surgeryResponsible for financial counseling with patientsProvide efficient customer service follow-up with patients.Surgery Scheduling for Cataract and Lasik SurgeryResponsible for scheduling ocular plastics patients over 4 different schedules.Obtaining medical clearance for plastics patients, send patients out for bloodwork, consent all patients, and do all financial counseling with patients.Caregiver, IncTrust Fund Accounting ManagerFort Worth, TX August 2018  April 2019Responsible for bank account reconciliations for all Trust Fund areasApprove funding requests and checks for signatures.Runs reports to identify discrepancies and reconcile individual ledgers.Review denied claims, conserved funds checks and prepare items for auditProvides proof of performance to insurance companies.Create and train on Trust Fund and Eligibility policies and procedures.Problem solving between programs and polices related to acquisitions/transitions.Ford Eye Center/Paragon Laser & Eye Surgery CenterASC Revenue Cycle ManagerArlington, TX May 2017  August 2018Insurance Verification for scheduled surgeries, outside surgeons, and office visitsFinancial counseling with patientsPosted money to patients account.Preauthorizing all surgeriesWorked A/R to get outstanding claims collected.Posted surgery charges for 2 surgeons.Posted EFT and Checks from Insurance CompaniesResponsible for collecting all outstanding patient balances.Nethery Eye AssociatesRevenue CycleFort Worth, TX Nov. 2015  April 2017Insurance Verification for scheduled surgeries, outside surgeons, and office visitsFinancial counseling with patientsPosted money to patients account.Preauthorizing all surgeriesWorked A/R to get outstanding claims collected.Posted surgery charges for 4 surgeons and office charges for 5 doctors.Posted EFT and Checks from Insurance CompaniesResponsible for working unapplied payment reports.Additional Professional Experience: (Additional Info Available Upon Request)Kleiman Evangelista Eye Center  July 2003  November 2015Front Desk/Supervisor, Refractive Surgery Specialist, and ASC Revenue CycleEducation:University of Mississippi, Oxford, Mississippi  August 2002Bachelor of Business Administration in MarketingTri County AcademySkills:Microsoft Office (including Word, Outlook, Excel, PowerPoint, Access)Internet Explorer, Firefox, Chrome, 7 Zip, FoxitPrograms such as:Pulse, SAS Program, Nextgen, Advanced MD, WinMed, EMA, RFMSReferences:Available on request

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