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Teresa,GrandisonStreet Address  Isabelle isleDover De Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLECandidate's Name
OBJECTIVECurrently seeking to secure a position within the Hotel Hospitality field where I have many different skills and experience as a Reliable Candidate's Name . Proficient in efficiently handling nightly audit functions while managing the diverse front desk and guest service areas while giving great customer service.SKILLS & ABILITIESReport generation, Data analysis, Batch processing, Billing, Organized, Resourceful, Self-starter, Multi-taskerEXPERIENCECogency Global Admin Assistant / Reception 10/2021- Current, dover deOrganizing schedulesBooking travel arrangementsCreating agendas for meetings and conferencesTaking meeting minutes or transcribing phone callsDrafting memos and company correspondenceCoordinating between departments, leaders or outside vendorsGetting equipment and other materials for new personnelOrdering and stocking office suppliesDeveloping spreadsheetsHandling expense reportsPlanning team outings or engagement activitiesImproving the administrative processFairfield Inn Express Chelsea, Candidate's Name  / front desk clerk 08/ 2020 to current Dover,DENightly revenue reconciliation of room revenue, movie revenue and all other revenue sources.Addressed all guest concerns and delegate to staff as necessary.Prepared and sent out direct bill packets for hotel credit clientsReconcile hotel bank deposits to what was recorded in property management system.Retrieve and process deposits in accordance with hotel standards.Maintain house bank and conduct transactions according to established processes and policies.Issue and redeem cashier banks and conduct audits as needed.Process petty cash receipts and reimbursements.Resort World Casino Queens NY, Income Audit 04/ 2018 to CurrentExamines revenue cash receipts, sales tickets, bank records, inventory and stock record sheets, and similar items to verify accuracy of recorded data.Prepares daily operating reports based on revenue reports from within the revenue and other accounting areas.Assists with soft count record keeping and reporting.Examines customer gambling tax records for accuracy of recorded data. Reconciles reportable winnings on tax forms to winnings on source documents and system reports.Reviews multiple transaction logs, currency transaction reportsComputes percentages and totals and compares results with recorded entries.Assist in auditing the effectiveness of internal controls and accuracy of financial records by means of thorough investigations of discrepancies. Reports results of investigations to management.Other duties as assigned.Holiday Inn Express Chelsea, Candidate's Name  / Accounting clerk 12/ 2017 to 05/2019, Manhattan,NYNightly revenue reconciliation of room revenue, movie revenue and all other revenue sources.Addressed all guest concerns and delegate to staff as necessary.Prepared and sent out direct bill packets for hotel credit clientsReconcile hotel bank deposits to what was recorded in property management system.Retrieve and process deposits in accordance with hotel standards.Maintain house bank and conduct transactions according to established processes and policies.Issue and redeem cashier banks and conduct audits as needed.Process petty cash receipts and reimbursements.Sheraton Brooklyn hotel,Candidate's Name  / Night Supervisor 09/ 2016 to 12/2018, Brooklyn,NYNightly revenue reconciliation of room revenue, movie revenue and all other revenue sources.ddressed all guest concerns and delegate to staff as necessary.Prepared and sent out direct bill packets for hotel credit clientsEnsured adequate quantity of breakfast was prepared by food staff.Reconcile hotel bank deposits to what was recorded in property management system.Managed by Q: cleaning operator 01/2016  10/2016 New York NY Mix cleaning liquids in safe quantities Clean, mop and wash office floors Vacuum and shampoo carpets and drapes Dust and polish officefurniture Wash bathroom counters and surfaces Replenish bathroom supplies such as soap and towels Empty trash bins and ashtrays andensure that recyclable materials are separated Clean windows panes and doors and wipe down wall hangings Brush and mopCVS pharmacy: cashier, customers service 08/2014-01/2016 Brooklyn, NY Exceed the standards of customer service experience by maintaining a friendly and customer focused approachProvide timely and appreciable customer service, Change cash register handling process which increasedefficiency  Maintain and imparted knowledge of cashiering procedures Greet customers as they arrive and directthem to merchandise they need Assist customers with buying decisionsStar Cruiser Transportation Dispatcher, Reconciler 04/2008-07/2014 Brooklyn, NY Contacted customers prior to driver arriving to give updates and any extra information they may need or want. map out trips for drivers, help driver find location using goggle maps and AVL. Performed Star Cruiser customer trip data entry to facilitate and submit billing to NYC transit using the passenger automated scheuling system Coordinated daily operations and handled office tasks such as correspondence, file management and database administration Handled telephone calls (responding, screening, and delegating calls, as appropriateEDUCATIONDeVry University 01/2013-01/2014Kaplan University 01/2017REFERENCESWill provide open asking.