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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLE LINKEDIN LINK AVAILABLEStrategic IT Leader with a proven ability to drive impactful initiatives across complex organizations. Leverages deep business acumen and technical expertise to deliver exceptional customer service, quality, and process improvements. Hands-on leader who inspires teams to consistently exceed expectations by fostering strong relationships and a culture of excellence.Area of ExpertiseStrategic Leader Business Savvy Technical & Executive LeadershipGlobal Business Expertise C-Suite Engagement Client Relationship ManagementAccount Management P&L Accountability Business Operations Team BuildingDigital Transformation Consulting & Managed Services Program ManagementApplication Development Infrastructure Support Service ManagementProfessional ExperienceVeracity Solutions Remote, USA June 2021 PresentManaging DirectorResults-driven Managing Director leading the digital transformation consulting business. Proven ability to deliver growth through strategic IT solutions, including staff augmentation, software development, and cloud adoption. Expertly manages budgets, resources, and the delivery organization, ensuring exceptional service quality. Building strong, long-term relationships with clients and partners, fostering sustainable business growth.Key Accomplishments:Exceeding Client Expectations: Managed a multi-million dollar client portfolio, consistently exceeding client expectations and achieving their business goals.Delivered Revenue Growth: Accountable for P&L, securing annual revenue increases through strategic project renewals, service expansions, referrals, and new opportunities.Building Trust: Acts as a trusted advisor, developing strong relationships with clients and stakeholders. Manage escalations, address concerns, resolve issues to deliver exceptional results.High-Performing Teams: Provided strategic direction and leadership to a team of over 30 delivery resources across the USA, fostering a culture of excellence, exceeding client expectation and project goals.Strategic Expansion: Initiated a partner strategy to expand service offerings and enhance capabilities.Operational Excellence: Championed the development and implementation of new processes and standards, ensuring consistent high-quality service delivery.VALANTIC SCE, USA Greenville, SC July 2018 May 2021President & CEOPresident & CEO with a proven track record of building high-performing teams and driving revenue growth through strategic planning and digital transformation initiatives. Proven ability to execute complex strategies, manage day to day operations, and deliver exceptional results in both consulting and software solutions.Key Accomplishments:Launched and Scaled U.S. Operations: Built the U.S. presence of a global consulting and software provider from the ground up, meeting first-year revenue and exceeding profitability targets.Secured Strategic Partnership with BMW: Established a long-term, direct supplier relationship with BMW's U.S. division, expanding the company's service offerings through key partnerships.Financial Leadership and Team Building: Hold full P&L responsibility, leading all aspects of staff hiring, mentoring, and performance management.ADIENT (formerly Jonnson Controls) Plymouth, MI Dec 2015 June 2018Program ManagerStrategic Program Manager with a history of driving successful business transformations for global Tier 1 automotive suppliers. Led complex programs involving data center migrations, application migrations, and enterprise system integrations. Adept at managing and motivating geographically dispersed teams, fostering strong relationships, and communicating clearly with stakeholders at all levels.Significant ProgramsAdient Cloud Migration: Successfully led the migration of Adient's IT infrastructure from on-premises to the cloud, impacting 540 servers and 40 storage & network devices streamlining IT operations and improving scalability for future growth.Global Application & User Migration: Managed the migration of 50+ applications and 550 users across 7 global locations (USA, Asia, Europe, Australia) for a newly acquired company, integrating them seamlessly into Adient's environment ensuring smooth business continuity post-merger.Enterprise System Integration: Led the integration of engineering systems with financial and shop floor systems across Adient, creating a unified data platform for improved decision-making.Program AccomplishmentsStrategic Direction & Team Management: Set the strategic direction for programs, provided guidance and support to globally dispersed teams, and managed resources, budgets, and schedules.Communication & Stakeholder Alignment: Effectively communicated program status, KPI updates, and risks to all levels of the organization, from developers to C-level executives, ensuring alignment with stakeholder objectives and overall corporate strategy.T-SYSTEMS Troy, MI Dec 2008 Aug 2015Service Delivery ManagerResults-oriented Service Delivery Manager with a proven track record of exceeding expectations for Fortune 500 clients (e.g., General Motors, Lockheed, Northrop Grumman). Proven ability to manage complex accounts, deliver high-quality IT services (application management, infrastructure support, managed services), and achieve significant growth. Expertise in driving operational excellence through P&L management, governance, SLA adherence, and exceptional service quality.Key Project SuccessesDaimler (PLM Environment): Delivered a comprehensive managed service solution, including user support, break-fix, and training, for Daimler's PLM environment, leveraging a mix of on-site and global resources (USA, Germany, Brazil).Federal-Mogul (SAP Support): Managed application support and enhancements for SAP FICO, SD, and MM, ensuring smooth operations with a near-shore team (Mexico) of twelve resources.Portagon Banking (Network Services): Managed a complex network infrastructure (WAN, LAN, phones, conferencing) and disaster recovery for Portagon's global banking operations (USA, England, Germany), collaborating with internal and third-party teams.Additional AccomplishmentsIncreased Client Satisfaction: Implemented continuous improvement initiatives (team restructuring, training) to boost account performance and client satisfaction.Year-over-Year Growth: Achieved consistent account growth by expanding service offerings and customer retention through strategic planning, team growth, mentoring, and partner development.Trusted Client Advisor: Served as a trusted advisor to multiple clients, analyzing needs, recommending solutions, and managing delivery to achieve their objectives.Generated New Revenue Streams: Identified new sales opportunities, exceeding $1.3M in revenue by evaluating market demand and establishing new service offerings.T-SYSTEMS Troy, MI Feb 2001 Dec 2008Project ManagerHigh-impact Project Manager with a history of delivering complex, multi-million dollar projects for Fortune 500 clients. Expertise in application development, systems integration, and infrastructure services. Proven ability to deliver global projects on time, within budget, and to the highest quality standards, while exceeding customer expectations.General Motors (Multi-Year Project): Led a multi-year application development and infrastructure services project for General Motors, generating recurring annual revenue through a successful and cost-effective solution.Northrop Grumman (Remote Co-Engineering Environment): Successfully managed a remote team of developers and business analysts to design and integrate a collaborative co-engineering environment across multiple Northrop Grumman locations, fostering improved communication and project efficiency.General Motors (Cutting-Edge Test System): Led a multi-vendor team to develop a state-of-the-art test system compliant with new automotive standards. This solution enabled GM to utilize lower-cost vendors, streamline data sharing, and achieve compliance, while maximizing cost savings.Education & Professional CertificationsBachelors Degree in Electronics Engineering Algonquin College Ontario, CanadaITIL Foundation Certified SCRUM Master CertifiedPrimary Industry ExperienceHealthcare Manufacturing Financial Service Engineering Mergers and AcquisitionsSkillsSoftware Development Cloud Adoption Consulting Service Global Service DeliveryCloud Migration Global Application & User Migration Enterprise System IntegrationProgram and Project Management Managing Complex Engagements Process ImprovementAgile Scrum Waterfall Team Building & Development Leading Cross-Functional TeamsBusiness Acumen Operations Management Communication and Stakeholder ManagementRelationship Building Customer Service C-Level Interface Team Building & DevelopmentExecutive Leadership Account Management Building Trust with Executive LeadershipStrategic & Tactical Planning Technology & Business Integration Contract ManagementBudget and P&L Management Sales Growth Revenue Generation Opportunity IdentificationTechnologiesCloud platforms (AWS, Azure) Software as a Service (SaaS) HP Agile ManagerMicrosoft Office Suite (Word, Excel, PowerPoint, Outlook) Microsoft ProjectNetworks (LANs, WANs) Programming (C, HTML) PLM Systems (Teamcenter) |
