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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Cell PHONE NUMBER AVAILABLE, Home PHONE NUMBER AVAILABLE EMAIL AVAILABLEEducation HistoryCertify Microsoft 365 userGraduate of WorkForce Development Institute, Bronx NYCertified Medical Biller 07/98-01/2000Marist College NY, 33 Credits towards Associates Degree. 06/1992-01/1995SkillsExcellent Communicative, Organizational, and Interpersonal skills.Knowledge of Windows 3.1, 95 and WordPerfect.Medical Manager, IDX, CERNER, EAGLE, EPIC, PASSPORT, SLIM CD, PATIENT WORKS, CLIENTELE, ONBASE, PAR8O, EMR and billing programsBilingual Spanish and EnglishAbility to work well independently and as part of a team.Ability to learn new procedures quickly.Employment HistoryMontefiore Hospital 07/22-PresentBilling Representative. Greet patients as soon as they enter the facilityScheduling appointments to meet doctors goalsAnswer and transfer all incoming callsConfirm current address, phone number and insurance information of each patientConfirm and coordinate chemo ordersObtain referral for patients if necessaryCollect co-payment and enter chargesLincoln Hospital 05/21-Oct2021Front Desk Registration. Greet patients as soon as they enter the facilityScheduling appointments to meet doctors goalsAnswer and transfer all incoming callsConfirm current address, phone number and insurance information of each patientConfirm and coordinate chemo ordersObtain referral for patients if necessaryCollect co-payment and enter chargesMount Sinai Hospital (RTC), Manhattan NY 9/08'-July/2020Lead Scheduling CoordinatorPatient management for effective and productive scheduling, and growth of business.Oversee a staff of 10Greet patients as soon as they enter the facilityScheduling appointments to meet doctors goalsAnswer and transfer all incoming callsConfirm current address, phone number and insurance information of each patientConfirm and coordinate chemo ordersObtain referral for patients if necessaryCollect co-payment and enter chargesSound View Health Center, Bronx NY 07/2001-08/2008Front Desk ReceptionistPerformed secretarial duties, utilizing knowledge of medical terminology and hospital, clinic and laboratory procedures.Compiled and recorded medical charts, reports and correspondence, using typewriter and word processor.Answered telephone and scheduled appointments.Trained and managed a staff of 15, supervised employees, scheduled work hours, resolved conflicts, determined salaries. And achieved significant improvements in their productivity.Structured and maintained a perfectly organized medical facility to provide the best quality service possible.CableVision of New York City, Bronx NY 03/1995-12/1997Customer Relations CoordinatorRevised and upgraded customer's accounts to meet their specific personal and business needs. Entered and recorded sales using the department computer system. Evaluated and resolved customer complaints on service and damage items.Notified customers when service was completed and accepted payments.Approved customer's checks and provided check cashing service according to exchange policy.Resolved customer complaints and requests for refunds, exchanges and adjustments.International Audio Text, New York NY 01/1992-03/1995ManagerCoordinated front-office activities.Resolved problems arising from guests' complaints, reservation and room assignment activities and unusual requests and inquiries.Assigned duties and shifts to workers and observed performance to ensure adherence to hotel policies and established operating procedures.Greeted important guests.Arranged for private telephone lines and other special services.References: Available upon request |
