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Click here or scroll down to respond to this candidateCandidate's Name
Street Address University Ave., Apt 502Morgantown, WV Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional ExperienceCustomer Service Sales Associate June 4, 2018 ~ Oct. 27, 2018HSN (Home Shopping Network)Work from HomeProcess customers orders over the phone by item number or item look up.Update customers demographicsTransfer calls to different locationsPatient Account Analyst March 2007 ~ June 2008University Health AssociatesMorgantown, WVProcessed insurance claims and denials from various insurance company.Made outgoing phone calls.Made copies and did incoming and outgoing mail.Secretary III February 2003 ~ March 2007University Health Associates toMorgantown, WVWorked for the department of Clinical Trials Research UnitAttending meetings and prepared minutesAnswered phone, took messages, and transferred calls.Processed incoming and outgoing mail.Assisted the nurses and supervisors by making copies, filing, and running errands.Patient Service Representative July 2002 ~ February 2003University Health AssociatesMorgantown, WVAble to do multitasking and type 50 to 60 words per minute.Worked for the department of Dermatology and NeurologyTook incoming phone calls to schedule appointments.Took incoming phone calls for prescription drug refills.Updated patients demographic and insurance informationWorked in the call center as well as the front desk.Candidate's Name
Resume, Page 2Professional Experience (Cont.)Owner and Operator February 1995 ~ September 2012Country Cuts Hair SalonMorgantown, WVPerformed haircuts, permanent waves, and hair coloring.Answered the phone to schedule appointments.Purchased products and kept inventory.Responsible for preparing my taxes.Skills and AbilitiesTyping speed of 40 to 50 wpmAble to multitask in a busy environment.Very proficient in Microsoft Word and ExcelExcellent customer service and communication skillsAble to solve problems and misunderstandings.EducationReceived certificate for Medical Terminology, Morgantown Vocational Center, Morgantown, WV ~ October 2002Attended Morgantown Beauty College, Morgantown, WV, received License ~ February 1995Graduated and received diploma from Morgantown High School, Morgantown, WV ~ June 1973References Available Upon Request |
