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Title Customer Service Patient Accounts
Target Location US-OH-Columbus
Email Available with paid plan
Phone Available with paid plan
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1124 Geers Avenue Columbus, Ohio 43206PHONE NUMBER AVAILABLEEMAIL AVAILABLECandidate's Name
OBJECTIVEOffering 20 years of experience in Patient Accounting and Customer Service. High integrity and dedication to professionalism in the workplace. Possessing the ability to work with a wide range of professionals representing all age groups, nationalities, and cultures.SKILLS & ABILITIESProficient with Radiology Inc. billing system, Customer Relations Healthcare Regulatory Compliance and Standards, Workflow Management Research and Analysis, Self-starter, Ability to multi-taskEXPERIENCEOHIO HEALTH-COULUBUS, OHIOPatient Accounts Representative November 2012 -PresentComplete in/outbound calls on patient accountsAdvise of remaining balances, negotiate payment arrangements, and screen for insurance, billing, or financial aid opportunities.Update patient demographics, make adjustments or referrals as appropriateSuggest recommendations for manual charge off based on defined criteriaIQRS (LAW OFFICE OF ERIC JONES)Medical Collector (Insurance Re-biller) May 2008-August 2012Kept portfolio of collections for several doctors, Radiology Inc. and the Attorney Generals Office (OSU Hospital)Gathered insurance information, verified coverage and, re-billingCollaborated with insurance companies to gather information that would ensure the claims were paidArranged payment plans according to patients households budgetMT. CARMEL HEALTH SYSTEMS, OHIOPatient Account Analyst October 2000- August 2004Assisted patients set up payment plans according to their lifestyle and household budgetsTimely processing of activities affecting prompt monetary reimbursement to hospitals for services renderedEfficient billing of patient claims and third party payers, follow-up, collection activity, and prompt response to customer requests and inquiriesWorked with third-party payers, state/federal/local governmental agencies, and physiciansEDUCATIONAMERICAN SCHOOL OF TECHNOLOGY- COLUMBUS, OHIODiploma of Certification for Medical Assistant month 1994Columbus State Community College- Columbus, OHIncomplete DateTECHNOLOGICAL SYSTEMSMedical Terminology, ICD-9, CPT-4, HCPC codes, UB92s, HCFA 1500 forms, Microsoft Office, HBO-C, Chartmaxx, OMS, CUBS, Radiology Inc. billing system, Internet and IntranetREFERENCESAVAILABLE UPON REQUEST

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