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EMAIL AVAILABLE PHONE NUMBER AVAILABLESummaryResults driven Medical Professional with years of hands-on experience in account management, revenue generation and medical billing and coding. Accomplished in developing strategies to improve workflows and processes and actualizing procedures to enhance revenue generation. Demonstrated leadership skills guide teams towards success, optimize performance and sustain organizational success.SkillsBilingual - SpanishHIPAA ComplianceMedical Office ManagementInsurance VerificationICD-10Medical BillingStaff ManagementPatient CareExperienceKIN Cleaning Services Bronx, NYDirector of Operations10/2023 - CurrentDrive operational excellence through strategic project management, ensuring efficient resource allocation and timely task completion.Implement innovative cleaning solutions to enhance service delivery and client satisfaction.Super Trans Mount VernonTransportation Specialist/Driver01/2017 05/2023Contributed to a positive customer experience by performing pre-trip vehicle inspections to prevent any safety issues.Provide exceptional customer service while maintaining a timely scheduleBestcare, INC BronxProject Manager01/2009 - 01/2017Spearheaded internal audits aligned with DOH regulations, resulting in a 60% improvement in compliance.Lead and manage project teams while defining project scope, timelines, budgets, and resource allocation.Dr.Jacobo Futran YonkersOffice Manager/Billing Manager01/2007 - 01/2009Assisted with front desk duties to include training staff, collecting payments, insurance verification, and managing medical recordsObtained all necessary pre-authorizations for procedures to other institutions, filed classified documents, and submitted medical billing.Education and TrainingHostos Community College of The City University of New York The Bronx, NYCertified Billing and Coding Specialist02/2024Mercy College NYOccupational Therapy Assistant05/2008Sacred Heart NYHigh School Diploma05/2004 |