| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateSeasoned Project Manager with 10+ years of experience in managing small and complex projects. As a Project Manager and Scrum Master, I bring a wealth of experience and expertise in leading cross-functional teams, fostering a collaborative work environment, and ensuring the successful delivery of projects. Agile MethodologiesCandidate's Name
JIRA CloudConfluenceJira AlignMicrosoft OfficeWaterfallMicrosoft ProjectSlack,Webex, Microsoft TeamsSharepointMiroCisco Systems, NCProgram Manager Scrum MasterDynamic and results-driven professional with exceptional experience in project management and Agile methodologies, specializing in Customer Success projects on Salesforce Marketing Cloud. Proven track record of delivering successful projects by combining strong leadership, communication, and technical skills. Accomplishments:Led cross-functional teams in the design and execution of customers and partners digital experiences, leveraging Salesforce Marketing Cloud to drive targeted Customer Success campaigns resulting in 20% increase in customer engagement.Manage data science projects, including the development and deployment of customer contactability and confidence score models, which improved contactability rate by 17%. Oversaw integration of collaboration tool to a new platform to manage multiple tenants and thereby facilitating the scheduling of Ask The Expert sessions.Conducted sprint planning, backlog refinement, daily standups and retrospective across 5 scrum teams, 4 business teams and 25 developers for successful completion of multiple projects. Create and maintain a healthy backlog based on the outcome of quarterly PI Planning. Acted as a liaison between technical teams and business stakeholders, ensuring clear communication and alignment on project objectives.Identify dependencies, blockers and successfully communicate to stakeholders to resolve problems and adjust priorities.Update and maintain Roadmap of all the projects based on prioritization. Managed capacity planning to optimize resource allocation and meet project deadlines. Utilized Jira Cloud to track and manage project tasks, issues, and sprints, facilitating seamless communication and transparency among team members.Implemented Jira Agile methodologies (Scrum/Kanban) to improve project planning, execution, and delivery timelines.December 2021 - PresentPROJECT MANAGER SCRUM MASTERPHONE NUMBER AVAILABLE EMAIL AVAILABLEBHUVANESWARISUNDARARAMANPROFESSIONAL EXPERIENCESTRENGTHS AND SKILLSEDUCATION AND CERTIFICATIONSMeenakshi College, Tamil Nadu India - BS Mathematics NIIT, Tamil Nadu, India - Diploma in ComputersCertified Scrum Master (CSM)Certified Product Owner (CSPO)Managed implementation of data pipelines to and from eCommerce platform with partners systems on a global scale to allow personalized email, SMS marketing campaigns and set up welcome emails and offers. Lead integration of POS and e-commerce data for 20+ markets in EMEA. The integration of POS and online customer profile data led to record-breaking sales in EMEA. Set up data anonymization processes for all markets in EMEA by GDPR. Utilize Jira for tracking project progress, managing sprints, and maintaining up-to-date backlogs. Defined acceptance criteria for user stories in collaboration with the development team. Facilitated effective communication among stakeholders, ensuring transparency and alignment throughout the project lifecycle.Implemented process for ad hoc requests for data merge and extraction which improved the turn around time by 20% Developed and maintained Incident dashboard using JIRA for reporting and quarterly review of incidents/bugs. Accomplishments:Result driven Project Manager Responsible for managing eCommerce projects integrating a global portfolio of 15+ marquee brands with third party systems. Expertise in agile methodologies, Jira, backlog management, and prioritization.Project ManagerEstee Lauder Companies, NY August 2020 - November 2021 JEI Learning Center, NJEntrepreneur/DirectorAugust 2009 - April 2017Accomplished and results-driven Director with 7+ years of experience in managing educational programs in a self- owned learning center. Demonstrated ability to manage all aspects of business operations, including hiring process, strategic planning, financial management, marketing, team leadership and customer service. Proven track record of driving growth, enhancing operational efficiency, and fostering a loyal customer base. Oversee daily operations of the learning center, including curriculum development, staff management, and student enrollment processes.Managed a team of 20+ staff members, including teachers, administrative personnel, and support staff. Implement strategic plans to increase student enrollment by 25% over three years. Foster strong relationships with parents, students, and staff through regular communication and responsive support. Address and resolve conflicts involving students, parents, and staff with a focus on constructive outcomes. Lead Staff meetings to ensure alignment on objectives and address any concerns thereby maintaining a positive work environment.Eminent Systems, NYAccomplishments:April 2006 - April 2008Responsible for pairing resumes to job requirements and placing candidates in appropriate positions RecruiterAccomplishments:Sourced, screened and interviewed candidates for specific skills. Cold calling warm/cold leading to placement of potential employees with the respective client. Coordinated and scheduled interviews between candidates and hiring teams. Communicated with candidates regarding application status and interview logistics. Finding open positions for workersProvided a positive candidate experience throughout the hiring process. |
