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PHONE NUMBER AVAILABLE EMAIL AVAILABLEExecutive SummarySeasoned Web Content Specialist with nearly two decades of experience optimizing digital content. Proficient in CMS management, SEO best practices, and front-end technologies. Skilled in cross-functional collaboration, UX design, project management, and achieving measurable results. Efficient in email campaign development and construction. Excels in fast-paced environments, prioritizing tasks to meet organizational goals.Technical Skill & AbilitiesContent Management:Drupal, WordPress, Joomla, OpenText TeamSite, SharePoint, Figma, Dreamweaver, Site-ImproveFront-end Technologies and Management:HTML5, CSS3, Bootstrap, JavaScript, Adobe CS Suite, UX/UI Design, SEOProject Management:Jira, Workfront, SharePoint, Sales Force Marketing Cloud (SFMC)EducationMaster of ScienceStrayer University, Washington DCMajor: Computer and Information System, Information Systems ManagementCum LaudeBachelor of ScienceStrayer University, Washington DCMajor: Computer and Information System, Web-DevelopmentMinor: NetworkingCum LaudeSecurity Clearance Level: Public Trust (Active)Professional ExperienceWeb Content Specialist  Contractor: NuAxis Innovations (Remote)(December 2022  February 2024)HHS.gov (Department of Health and Human Services)Utilized advanced HTML/CSS skills to ensure website alignment with brand guidelines, resulting in an increase in user engagement and cross-browser compatibility across all platforms.Developed and optimized web pages, reducing page load time and improving user experience.Proactively reviewed site content based on performance indicators, resulting in an increase in usability metrics.Worked with UX design team to produce usable, and accessible, 508 compliant, content, and improve user experience, and provided recommendations for the best solutions to problems.Web Producer: College Board (Remote)(November 2021  October 2022)www.collegeboard.orgAssisted in the successful migration of over 500 AP content pages from Drupal 7 to Drupal 9, resulting in a seamless transition with zero downtime for users.Collaborated with a cross-functional team to implement a new Drupal migration strategy, increasing website efficiency and improving user experience by implementing a responsive design framework.Managed and completed scheduled online solutions on time, exceeding project deadlines across all implementation requests.Spearheaded the implementation of web content requests from conception to implementation, resulting in an increase in overall quality of deliverables.Collaborated with product management team to successfully launch website migrations for College Board programs, ensuring zero downtime and seamless transition for users.Senior Web Content Editor/ Web Content Specialist: CareFirst BlueCross BlueShieldBaltimore, MD (July 2014  November 2021)Web Content Editor (Contractor): CareFirst BlueCross BlueShieldOwings Mill, MD (August 2013  July 2014)www.provider. carefirst.com (Online)www. carefirst.com (Online)Developed and validated content for CareFirst.com website pages, ensuring consistency and adherence to standards.Collaborated with cross-functional teams to meet project goals and launch website migrations seamlessly.Utilized HTML and CSS to construct emails in Salesforce Marketing Cloud (SFMC) for client distribution and supported site upgrades and maintenance.Ensured the site meets usability, accessibility and Section U.S. code 508 requirements.Supported site optimization upgrades and maintenance.Other Professional ExperienceWebmaster/Developer: Graduate School, Howard University, Washington, DCWebmaster/Developer: University-Wide Self-Study, Howard University, Washington, DCWebmaster/Developer: Nations Capital Veterans of Foreign Wars, Washington, DCWebmaster/Developer: Embassy of Jamaica, Washington, DC