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Click here or scroll down to respond to this candidatePage 1 2Candidate's Name
Strategic Management ExecutiveEMAIL AVAILABLE PHONE NUMBER AVAILABLELinkedIn Brooklyn, NY Street Address
Accomplished professional with extensive experience in strategic planning, business development, and management consulting. Skilled in driving organizational growth and transformation by leveraging expertise in strategic planning and business development. Expert at implementing innovative solutions to optimize operational efficiency and profitability. Adept at leading cross-functional teams to achieve project milestones and organizational objectives. Proven ability to analyze market trends and develop competitive strategies for sustained business growth. Experienced in HR business partnering, fostering a collaborative work environment to enhance employee engagement, investigations, and performance. Proficient in identifying opportunities for process improvement and executing change management initiatives. Strong background in consulting with a focus on delivering value-driven solutions to clients. Areas of ExpertiseStrategic Planning & ExecutionValue-Driven ConsultingHR Business PartneringMarket Trends AnalysisEmployee Engagement EnhancementChange Management ImplementationCompetitive Strategy DevelopmentOperational Efficiency OptimizationBusiness Development StrategiesOrganizational Growth InitiativesCross-Functional Team LeadershipProcess Improvement InitiativesKey Accomplishments Transformed the image and reputation of government service, by introducing new services such as Citizen Engagement Service, Tobago Help Desk, and Special Achievers Service, to over 200K citizens, increasing customer satisfaction by 30% over two years. Saved the government $250M annually, by overseeing internal and implementing higher-level security investigations with law enforcement and establishing the Investigation and Compliance Unit to combat fraud and corruption. Enhanced levels of awareness and engagement by 1.3M citizens by 30%, through designing and executing communications strategy involving press releases, parliamentary contributions, corporate events, and street walkabouts. Facilitated a more inclusive social environment, by crafting policy and legislative changes in support of over 100K seniors, persons with disabilities, homeless individuals, and single parents. Led a team of 24 managers and staff, to collaboratively design and execute the Strategic Plan 2018-2023 for the Parliament. Created safer and more equitable operations, by leading a policy development team and crafting policies for sexual harassment, nepotism, and health and safety, affecting over 1K employees, Members of Parliament, and their staff. Positioned the Parliament as an employer of choice, by deploying a new Competency Profiling Framework, Performance Management System Strategy, Succession Planning, and Separation procedures. Professional ExperienceMinistry of Social Development and Family Services, Port of Spain, Trinidad 2020 2023 Special Adviser to MinisterManaged relationships with key external partners and stakeholders to facilitate collaboration and policy acceptance. Handled communications for Minister, including drafting speeches, preparing press releases, and managing media inquiries to ensure consistent and accurate dissemination of information. Conducted detailed research and analysis on specific topics relevant to Ministers portfolio to aid in evidence-based decision-making. Provided ongoing advice and feedback to Minister on program success and areas for improvement based on data and reports from implementing bodies. Succeeded in guiding Minister and directing executive leadership team to effectively manage and execute Ministry's annual budget of $1B across eight operational divisions while ensuring optimal allocation and utilization of resources. Successfully prepared and facilitated over 50 significant contributions by Minister in Lower House and Senate within Parliament of Trinidad & Tobago while impacting legislation, budgets, motions, and Joint Select Committees. Strengthened community services and support frameworks, launched three new organizational initiatives, recruited 45 team members, designed a 2-day Orientation and Onboarding for over 100 newly appointed members of 11 Regional Welfare Boards and enhanced well-being and support for over 200K citizens and welfare recipients. Enhanced mental health support and crisis intervention across the nation by conceptualizing, preparing business case and launching Suicide Prevention Hotline, creating critical resource services 1.3M citizens. Office of the Parliament of Trinidad and Tobago, Port of Spain, Trinidad 2017 2019 Business Development AnalystLed and created detailed business plans, including budgets, forecasts, and resource allocation. Conducted thorough market research to identify trends, competitive landscape, and potential areas for growth. Developed and implemented business development strategies to increase revenue and market presence. Prepared and presented reports on business development activities, highlighted successes and areas for improvement. Coordinated with various departments to gather necessary information and resources for proposals. Recruited for the roles of ICT Technical Officer, Project Officer, and Head of Security at the Parliament. Successfully designed and implemented Parliament of Trinidad and Tobagos Corporate Plan for 2018-2023 while managing budget of $150M and ensuring compliance with organizational standards. Page 2 2 Enhanced operational efficiency and compliance by implementing core HR functions across organization, including recruitment, policy development, and process improvements. Steered efforts in co-developing Competency Profiling Framework, Job Descriptions, Career Pathing, Training Plan, Succession, and Separation Policies for over 300 employees. Streamlined HR processes and supported career development for IT, HR, Legal, Health and Safety, Constituencies and Secretariat while contributing to improve employee satisfaction and retention and achieve targeted goals and objectives. Developed comprehensive implementation plan and monitoring mechanism to ensure effective execution and adherence to strategic goals.Marketing Managers and Associates, Port of Spain, Trinidad 2007 2017 Independent Management ConsultantOversaw implementation of consulting projects in line with set timelines and budgetary constraints. Monitored performance of implemented strategies by providing ongoing assessments and adjustments as needed. Identified and pursued new business opportunities while building client base through networking and marketing efforts. Tailored consulting services to meet specific needs and challenges of each client while ensuring relevance and effectiveness. Managed project budgets, invoicing, and financial reporting to ensure profitability and financial health. Enhanced healthcare and community support initiatives by designing HIV/AIDS Strategic Plan (2012-2017) for Government of St. Maarten while providing comprehensive support and resources for 40K affected citizens. Improved youth engagement and development programs by developing and executing National Youth Policy of Trinidad and Tobago (2012-2017) while significantly impacting over 450K youth aged 12-29. Facilitated smooth transition and sustainable support for ongoing initiatives while creating strategic business plan for withdrawal of Caribbean HIV&AIDS Alliance Technical Support Hub. Successfully recruited and onboarded 56 employees for launch of new agency aimed at decentralizing government services while ensuring efficient and effective operational startup. Education Sector ExperienceThe University of the West Indies, St. Augustine Campus, Trinidad Asst. Registrar (Distance Education & Outreach)Headed administration of distance education programs while ensuring they run smoothly and meeting academic standards. Worked closely with faculty, admissions, examinations, and other administrative departments to coordinate efforts related to distance education. Utilized and promoted use of educational technologies to enhance learning experience for distance education students. Streamlined student registration processes and enhanced service delivery by collaborating closely with stakeholders in Admissions, Examinations, and faculty across various disciplines, including Education, Management, and Engineering. Successfully managed Distance Education Registry, oversaw two staff members and served 650 undergraduate and postgraduate Distance Education students while ensuring efficient and effective student support. Increased efficiency by 40% and significant time savings for students and staff by innovating one-stop-shop registration process for Distance students across four Distance sites and one sub site. Trinidad and Tobago Ministry of Education, Trinidad Organizational Development ConsultantDirected organizational development projects from inception to completion while ensuring they meet objectives and deadlines. Gathered and analyzed data through surveys, interviews, focus groups, and other methods to understand organizational dynamics. Implemented strategic plans to address identified issues and enhanced organizational performance. Performed comprehensive assessments of organizational structures, processes, and culture to identify areas for improvement. Improved operational efficiency across primary and secondary school system while developing and executing comprehensive restructuring plans for Human Resources, Communications, and Decentralization Unit. Successfully decentralized Education sector by establishing school boards and head and support structures within schools while creating over 10K jobs and reducing decision-making time by over 10 days in most instances. Additional ExperienceMember, Board of Directors, the Cocoa and Coffee Industry Board, Port of Spain, Trinidad Member Alternate, Bahamas Financial Services Board, Professional Industry Working Group, Nassau, The Bahamas Foundation Member, Caribbean Association of Consultants, Trinidad EducationMaster of Business Administration (MBA) - Hult International Business School, London, UK Bachelor of Arts (Hons) - The University of the West Indies, St. Augustine, Trinidad Volunteer ExperienceMentored 40+ Students for Junior AchievementYouth Counselor, St. Ignatius Loyola Youth Club, London Founder & Academic Advisor, Bahamas Marketing Students Association |
