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Customer Service Team Lead Resume Austin...
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Candidate Information
Title Customer Service Team Lead
Target Location US-TX-Austin
Email Available with paid plan
Phone Available with paid plan
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TERESAPEREZCASHIERPHONE NUMBER AVAILABLEEMAIL AVAILABLELeander, Tx Street Address
CONTACTSKILLS Analytical and Critical Thinking Problem Resolution [Type] Software Proficiency Microsoft Word Customer Service Dependable and Responsible Friendly, Positive AttitudeLANGUAGESEnglish,SpanishFrom Family and JobsIntermediateHardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. PROFESSIONAL SUMMARYHomecareHomecare Inc, Leander, TexasCashier Team LeadParty City, Austin, TexasEXPERIENCEMarch 2022 - Present Worked with coworkers and clients family to complete tasks. Demonstrated ability to manage multiple tasks while remaining adaptable and flexible. Responded quickly to meet customer needs and resolve problems. Met deadlines while maintaining high-quality deliverables. Performed routine and scheduled maintenance services. Inventory of cash flow for paying bills on time. Answer phones and spoke with Dr.s about client health and needs. Clean home @least 2 times a week.February 2020 - February 2022Performed daily maintenance tasks such as counting the cash drawer, balancing receipts, and restocking supplies. Balanced cash drawer and performed daily audit procedures. Maintained cleanliness of checkout area by sweeping floors, wiping down counters, emptying trash receptacles.Handled large amounts of money and supported accuracy of financial transactions.Answered store phone and wrote down customer requests for deliveries, large orders, or reservations.Resolved customer issues promptly by communicating effectively with customers to identify needs and solutions.Communicated regularly with store manager regarding inventory levels, customer inquiries, new product offerings, promotional campaigns.High School DiplomaCrockett High School, Austin, TexasEDUCATIONJune 2003Paula Espinosa  Homecare IncManagerPHONE NUMBER AVAILABLEEMAIL AVAILABLEFelicita Mendez  Party CityManagerPHONE NUMBER AVAILABLEEMAIL AVAILABLEREFERENCESSupervisorManager

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