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Click here or scroll down to respond to this candidateCandidate's Name
Perry, GA Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLEPatient Care CoordinatorCustomer Service representative with 5+ years of experience who effectively motivates and supervises employees. Outstanding communications skills are written and verbal. I communicate effectively with all levels in a corporate setting. I have strong interpersonal skills and problem-solving ability. Working knowledge of Microsoft Office and excel. I am a team player, with willingness to perform all necessary tasks multitask in fast-paced environment with excellent listening and interpretive skills. I am very organized, efficient and detail oriented. I embrace change and adjust quickly to changing work demands. Authorized to work in the US for any employerWork ExperienceLead Staffing CoordinatorInterim HealthCare - Macon, GAJanuary 2020 to November 2022Coordinated daily staffing of department including replacement of personnel due to earned time off, leave of absence, personal time off, compassionate leave plus extra needs of each individual department according to special circumstances.Determined whether time off can be granted depending upon the ability to replace and department guidelines.Addressed questions or problems of staff, management, in regard to staffing and/or payroll issues.Provided information regarding appropriate mode of discipline in accordance w/ organizational policies and procedures.Facilitated new hire in-service training for new staff members when Department Administrator was unavailable.Authorized and offered overtime as instructed by the Department as necessary for the efficiency of business operations.Monitored patient condition.Verified caregivers/CNA were at Clients home.Confirmed schedule Filed.Medicaid HCBS report when necessaryStaffing CoordinatorCourageous Home Care - Macon, GASeptember 2017 to September 2020Ensuring that patients receive the care they need and that they understand their medical condition, medications, and other instructions.Coordinate patient-care services;Documented all activity related to patient care in an electronic charting system, including visits, provider orders, contact with additional resources, conversations with patients and other information relatives to patient care and well-being.Establish and manage professional working relationships with patients and certified nursing assistants, personal care assistant of home health services for assigned patients.FOH ManagerShells Seafood - Warner Robins, GAOctober 2016 to September 2017Assigned work tasks and activities, prepared schedules and managed staffing.Delivered high level of quality service to each patron, resulting in consistent, positive feedback from guests.Assistant ManagerMILLENNIUM MFG - Warner Robins, GAFebruary 2014 to October 2016Directed and led employees,Supervising activities to drive productivity and efficiency.Team Leader/SupervisorByrum Cleaning Service - Bonaire, GAJanuary 2012 to January 2014Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.Conduct inventory checks and restock supplies as neededReceptionist/Office AssistantQUALITY LIFE CENTER OF JACKSONVILLE - Jacksonville, FLOctober 2008 to December 2011Answered and directed incoming calls using multi-line telephone system.Greeted visitors, assessed needs and directed to appropriate personnel.Intake and discharge paperwork of clients and residence.Filing, keep records up to date, schedule appointment for counsellors, make lunch for the partial hospitalization patients.Worked with our residence one on one by Teaching /Assisting clients with daily living actives and skills.EducationHigh school diplomaKey West High School - Key West, FLSome college in Healthcare AdministrationBaker College of Flint - Flint, MISkillsSchedulingHuman ResourcesEmployee OrientationMicrosoft OfficeHome CarePayrollManagementPatient CareCritical Care ExperienceOffice ManagementCertifications and LicensesCPR & First AidJanuary 2024 to January 2026 |
