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Diverse Individual With Over 10 Years Experience In Customer, Client and EmployeeManagementKnoxville, TN 37918EMAIL AVAILABLEPHONE NUMBER AVAILABLEAccomplished human resources professional seeking to leverage extensive knowledge of employee relations, business and positive communication in a customer-focused position that works directly with clients and ensures a positive experience.Authorized to work in the US for any employerWork ExperienceIndependent ConsultantKnoxville, TNJanuary 2023 to Present Consulted partnering companies with HR strategies and procedures Assisted with web page management to increase product knowledge and generate additional sales Provided expertise in marketing strategies Created specialized training programs Coached management teams on employee retention Additional duties as requestedStaffing Business SpecialistPeak Workforce Solutions, LLC - Clinton, TNAugust 2021 to December 2022 Train, coach, and manage the workforce to achieve optimal productivity and output. Active recruiting. Review timesheets, supervisor approval, and exceptions to ensure accuracy of payroll prior to submittal. Employee orientation and safety training as required by OSHA. Conduct weekly safety audits for each shift. Execute a proactive retention program to keep the workforce engaged and motivated. Be visible on manufacturing floor; be available to answer employee questions in a timely manner; be available and accessible for employees working all shifts Administer employee benefit programs such as life, health, dental, and vision insurance, retirement plans, vacation & sick leave, and employee assistance program.. Arranges for employee physical examination, first aid, and other medical attention HR Assistant/National RecruiterRemX - Knoxville, TNOctober 2020 to July 2021 Perform administrative work, including scheduling, maintaining files and sorting mail for the Human Resources department Enter employment data into computer database Track and update hourly employee leaves of absence Assist HR supervisors with the hiring process, including submitting job postings online and scheduling candidate interviews Coordinate logistics for new hire orientations and employee training sessions High Volume Light Industrial recruiting Employee coaching and performance reviewsStrategic Account Manager and RecruiterRandstad StaffingMay 2015 to March 2020 Maintain regular communication with key external client contacts and end users to provide tailored services and ensure the highest level of client satisfaction. Develop and manage a talent pipeline that aligns with the clients' needs and output requirements. Train, coach, and manage the workforce to achieve optimal productivity and output. Execute a proactive retention program to keep the workforce engaged and motivated. Implement strategies to achieve contracted service level metrics. Budget accountability; goals and objectives management; maintain communication with key client representatives to ensure successful business development and ongoing account relationship. Resolve operational or tactical questions or problems. Communicate with suppliers regarding servicing requirements for accounts requirements and provides feedback on performance. Train new employees, suppliers and hiring managers on VMS systems and MSP operations. Assist with new business integration to ensure smooth transitions into the current program. Effectively recruit, screen, interview, assess and hire sufficient candidates to fill open positions. Effectively coach and manage talent. Make decisions regarding hiring, placement and discipline of talent. Contribute administratively to the smooth running of branch operations. Negotiate and establish pay rates and bill rates. Network within the community to build a client and recruiting network (Social media recruiting, job fairs, outreach, and job boards).Administrative Logistics RepresentativeMetalfrio SolutionsJune 2014 to March 2015 Responsible for maintaining a record of all outstanding purchase orders with external vendors. Arrange transportation and forwarding services for all orders to ensure material is delivered as per schedule. Reviews expediting schedules on purchase orders. Obtains and forwards information to planning and sales teams. Reviews and reports all freight rates. Coordinates all export and import shipments. Processed and diagnosed all freight damage and claims. Assisted sales team with sales inquiries and product knowledge for customers. EducationWest High SchoolAugust 2001 to June 2005High school diplomaSkills 10 years aggressive sales experience years with excellent customer service 6 years in client relationship building 5 years experienced with Applicant Tracking System and VMS tools 5 years experienced in recruitment for high demand clientele Strong experience in onboarding and off boarding employees Knowledgeable in Microsoft Excel/Word/Quickbooks Intermediate knowledge in data analytics Human Resources Logistics Performance Management Recruiting SAP Sourcing Workday Microsoft Powerpoint Customer service Communication skills Computer literacy Microsoft Excel Computer skills Microsoft Word Microsoft Outlook Microsoft Office HR sourcing Order Fulfillment Employee EvaluationCertifications and LicensesProfessional In Human Resources |