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PHONE NUMBER AVAILABLE / EMAIL AVAILABLEEXPERIENCEDPI Specialty Foods 8/21/2019 -- presentTualatin, OR Phillip TranTelephone: PHONE NUMBER AVAILABLE Still EmployedVendor Relations Support/Sales AdministrationSupport all new vendors in beginning relationship with DPIAssist new customers starting with DPIAssist Account Executives and Sales Reps with new vendors and new customersStart the process for promotions for vendorsAssist managers with extra projects for food shows and any additional tasksExperis / Portland Public Schools 3/11/2019 -- 6/28/2019Portland, OR Amanda JonesTelephone: PHONE NUMBER AVAILABLE Budget CutRecords Conversion TechnicianPicked up paper files from Portland Public Schools and Delivered to officeAlphabetize all paper filesScan all paper files for all Portland Public School students into an electronicformat on proprietary softwareQA all electronic filesDealership Performance 360 CRM 3/1/2018 -- 1/22/2019Wilsonville, OR Lana MatveyevaTelephone: PHONE NUMBER AVAILABLE Restructuring OfficeClient Support Consultant / Client Relations ManagerPhone and email support for end users and clients on proprietary softwareTrain clients online and onsite on the proprietary softwareBegan to outline Client Relations DepartmentWork for clients with Engineering and Development TeamsManage retention calls to clientsBonzi Sports Software 12/9/2009 -- 10/1/2017Tualatin, OR Collin DavisTelephone: PHONE NUMBER AVAILABLE Relocated Office To TexasSenior Support Consultant / Assistant SupervisorPhone, email, live chat support for end users and clients on proprietary softwareAccount Manager for higher level clientsSet up and manage background check servicesSet up and manage merchant account servicesManage retention calls from clientsManage domain questions from clientsManage NFS payments with Accounting TeamManage website art work updates with Design TeamBackup SupervisorCandidate's Name ~ Resume ~ Page 2Dancing Tree Quarter Horses 9/25/2006 -- 12/1/2009Yamhill, OR Lesley CumminsTelephone: PHONE NUMBER AVAILABLE Business ClosedRanch ManagerOversee all day-to-day operations of quarter horse ranchSet up computer system for operationStaff managementPersonal assistant to ownerHandle all customer serviceFirst contact for new salesSchedule and manage all vendor interactionCompile data for all financial reports and state/federal tax returnsAssist with horses training and showing as needed.World Class Communications 6/5/1985 -- 9/1/2006Headquarters - Seattle, WA Kelly HolaTelephone: PHONE NUMBER AVAILABLE Better Job OfferOperations ManagerManage all day-to-day operations of 24/7 call centerManaged and visited the 2 branch offices in Lake Oswego and Medford, company employees of approximately 185Responsible for all hiring, promotions and discharge of employeesPlan, coordinate and assign duties to employeesAnalyze and identify training needs and staffing plans implementedDevelop and implement employee compensation programsCompile and submit data for financial reportsDevelop and maintain client service policiesMaintain computers and install all software and programming changesProgram account information into proprietary computer systemOn call 24/7 to handle staffing, hardware and software issuesMake sales presentations to clientsCandidate's Name ~ Resume ~ Page 3Bi-Mart 9/7/1978 -- 12/17/1982Oregon City Gordon KingTelephone: PHONE NUMBER AVAILABLE Left Due To Major Auto AccidentCashier / Clerk / Front deskShipping and receiving as neededInvolved in all aspects of retail and customer relationsWorking with management on training programs for new hiresCashier and Daily reconciliations of cash and credit card transactionsFront Desk Duties: Greeter/New Sales/Returns/Assist Heads of DepartmentsEDUCATIONPortland Community CollegeGED earned on 07/26/1985Went on to take psychology and business classes at PCCACHIEVMENTSVolunteer at Horizon Community ChurchOregon Pain Management Commission (Appointed for two - four year termsby Governor Kulongoski)Ice Hockey CoachBaseball UmpireCaptain of Womens Ice Hockey Team and Assistant Captain of Co-edIce Hockey TeamVice President of Portland Beavers Baseball ClubQUALITIES AND WORK ETHICSDependable, responsible, loyal, accountableSelf-confident, organized, self-motivated, attitude of willingness |